Client Care Coordinator: Scheduling, Intake & Support

Classic LifeCare; Calgary; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Recognition program

Job summary

Classic LifeCare in Calgary is seeking a full-time Client Care Coordinator to join our team. This entry-level role focuses on supporting clients and care staff, ensuring attentive, high-quality care and strong relationships.

You will manage client intake and care schedules, coordinate staff, gather feedback, and handle admin tasks. The role offers weekday in-office hours and opportunities for advancement within our family-run agency.

Qualifications

• Empathetic, solutions-focused with multitasking ability.
• Excellent communication and active listening skills.
• Experience in customer service and attention to detail.

Responsibilities

• Manage new client intake and set up care schedules.
• Coordinate and maintain client and staff schedules.
• Collect feedback via phone and home visits.
• Handle general administrative tasks and data entry.
• Provide excellent customer service and resolve issues.
• Assist HR with screening and interviewing candidates.
• Participate in after-hours on-call rotation.

Skills

Customer service

Communication

Multitasking

Team player

Job description

Classic LifeCare in Calgary is seeking a full-time Client Care Coordinator to join our team. This entry-level role focuses on supporting clients and care staff, ensuring attentive, high-quality care and strong relationships.

You will manage client intake and care schedules, coordinate staff, gather feedback, and handle admin tasks. The role offers weekday in-office hours and opportunities for advancement within our family-run agency.