CLERK TYPIST II – REHAB 07/25

Slmhc; Sioux Lookout; On-site; CAD 38,000 - 58,000; Full time

Job summary

The Rehabilitation Clerk provides essential reception and office support to the Rehabilitation Department, handling calls, messages, and general inquiries with professionalism and strict confidentiality. Key duties include managing appointments, patient charts, referrals, and data reporting, while ensuring accurate schedules, timely communications, and up-to-date department indicators.

Experience with medical terminology and software such as Meditech, Word and Excel is preferred; excellent

Qualifications

• Minimum Grade 12 or GED with related office certification.
• At least 2 years of clerical experience in an office setting.
• Proficient with Meditech, Word and Excel.
• Knowledge of medical terminology preferred.
• Excellent interpersonal and organizational skills.
• Ability to communicate clearly with clients and staff.

Responsibilities

• Provide receptionist duties for visitors, patients, and staff.
• Operate office equipment and manage communications.
• Prepare reports and statistics, including month-end indicators.
• Schedule appointments and maintain patient charts.
• Coordinate clinics and liaise with travel staff as needed.
• Maintain confidentiality and privacy in all tasks.

Skills

Interpersonal skills

Organizational skills

Effective written and spoken komunik

Teamwork and collaboration

Education

Grade 12 / GED

Office Assistant Certification

Tools

Meditech

Microsoft Word

Microsoft Excel

Job description

Job Summary:

The Rehabilitation Clerk provides general reception and office duties to support the work of the Rehabilitation Department. The Clerk ensures that the expected outcomes outlined under job duties are achieved, through the use of excellent communication, professional ethics and behaviors, and the demonstration of proper regard for confidential/privacy issues at all times.

Qualifications:

• Minimum Grade 12 and/or GED, Office Assistant Certification or equivalent.
• Minimum 2 years prior related clerical experience in an office setting required.
• Computer literate with advanced knowledge of software such as: Meditech, Word & Excel required.
• Knowledge of medical terminology and procedures associated with Rehab Services.
• Excellent interpersonal and organizational skills.
• Ability to work individually or as part of a team.
• Demonstrates ability to communicate effectively, both orally and in writing, with clients and their families, colleagues, physicians, and other health care staff.

Job Duties:

• Demonstrates and ensures excellent customer service at all times.
• Act as receptionist for visitors, patients, and all medical staff.
• Operate office equipment (fax, copier, printer, computer and telephone).
• Receive and assist with incoming calls, taking and distributing messages, processing reports.
• Clerical duties, including but not limited to compiling and submission of statistical data, month end reports and departmental indicators.
• Direct all incoming referrals appropriately, and keep all wait lists updated and accurate.
• Book appointments from town and northern patients as required by clinicians.
• Maintain clinician appointment schedules and patient charts.
• Coordinate and book designated clinics.
• Liaise with NIHB and northern nursing station staff for client travel and healthcare services.
• Maintain and order office and treatment room supplies and equipment.
• Process discharged patient files and related duties.
• Supports activities related to the work of the Rehabilitation Department.
• Other duties as outlined in job description and as assigned.