Clerk 3 - PHCC - Health Links

Winnipeg Regional Health Authority (WRHA); Winnipeg; On-site; CAD 32,000 - 36,000; Full time

Job summary

Misericordia Health Centre in Winnipeg is seeking a Clerk 3 in the PHCC department. Under supervision, the Clerk 3 handles incoming calls, updates patient records, faxing and locating resources to support patient care.

Qualifications include Grade 12, completion of Medical Office Assistant or Unit Clerk cert, CPR as required by policy, and about one year of patient registration experience. The position is a term, in-person role with 8-hour shifts across days, evenings, and weekends.

Qualifications

• Grade 12 education completed.
• Medical Office Assistant program, Unit Clerk cert, or related course plus experience preferred.
• CPR training per employer policy.
• One year of patient registration experience preferred.
• Computer software knowledge is an asset.

Responsibilities

• Receive and route incoming calls and document in patient records.
• Fax and locate resources as needed.
• Maintain confidentiality per PHIA.
• Work with interdisciplinary team and communicate effectively.
• Handle fluctuating workload and potential agitated individuals.

Skills

Typing speed 45 wpm

Verbal and written communication

Confidentiality

Team collaboration

Stress management

Education

Grade 12 education

Medical Office Assistant Program or Unit Clerk Certificate

CPR training per policy

Job description

Requisition ID:

411580

Position Number:

20079095

Posting End Date:

October 9, 2026

City:

Winnipeg

Employer:

Misericordia Health Centre

Site:

Misericordia Health Centre

Department / Unit:

PHCC

Job Stream:

Non-Clinical

Union:

CUPE

Anticipated Start Date - End Date:

10/26/2026 - 10/25/2027

Reason for Term:

Other Leave

FTE:

1.00

Anticipated Shift:

Days;Evenings;Weekends

Work Arrangement:

In Person

Daily Hours Worked:

8.00

Annual Base Hours:

2015

Salary:

$22.818, $23.486, $24.174, $24.886, $25.616

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

Under the general supervision of the Clinical Quality Initiatives Coordinator, and while demonstrating a commitment to the mission, values and goals of Misericordia Health Centre and the PHCC, the Clerk 3 is responsible for: receiving incoming calls, creating, updating and documenting accurate information into patients record, faxing, locating resources and other tasks as required.

Experience

• One (1) year’s previous experience in a Patient Registration Department preferred.

Education (Degree/Diploma/Certificate)

• Grade 12 education.
• Successful completion of: a Medical Office Assistant Program from a recognized College, Unit Clerk Certificate program, or the first year of a recognized Health Information Management Professional program OR successful completion of a recognized medical terminology course, PLUS one-year related office experience preferred.
• Cardiopulmonary Resuscitation (CPR) training requirements for this position shall be in accordance with the Employer policy.

Certification/Licensure/Registration

Not applicable

Qualifications And Skills

• Computer software knowledge is an asset.
• Keyboarding speed of 45 wpm.
• Demonstrated effective verbal and written communication in the English language required.
• Works within MHC’s core values, philosophy, vision, CQI goals, policies and procedures.
• Maintains confidentiality in accordance with the Personal Health Information Act.
• Ability to function as an effective member of an interdisciplinary team, including collaboration, team work and good communication skills.
• Good interpersonal communication skills.
• Ability to cope in stressful situations and ability to cope with the fluctuating work load.
• May encounter aggressive and/or agitated individuals.

Physical Requirements

Not Applicable

This term position may end earlier as outlined in your collective agreement.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, Prairie Crocus Manor, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.