Claims Specialist - Casualty

The XL Catlin group of companies; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in the insurance sector is looking for a Claims Specialist in Toronto, focused on handling Casualty claims. This role involves assessing coverage, managing communications with stakeholders, and ensuring proactive resolutions for claims. Ideal candidates should have strong communication skills, be customer-oriented, and working toward a CIP or CRM designation.

Benefits

Flexible Working Arrangements

Enhanced family-friendly leave benefits

Qualifications

• Intermediate level in claims handling.
• Experience with Commercial General Liability (CGL) and Auto Bodily Injury claims.

Responsibilities

• Assessing coverage and communicating with brokers and insured.
• Providing directions to independent adjusters.
• Negotiating resolutions on assigned claims.

Skills

Customer service orientation

Effective written and verbal communication

Organizational skills

Collaboration

Proficiency in Microsoft Office applications

Education

Chartered Insurance Professional (CIP) or Canadian Risk Management (CRM) designation

Job description

Intermediate level in a Bodily Injury / Casualty and Litigation claims handling role.

Experience with managing both Commercial General Liability (CGL) and Auto Bodily Injury claims.

Obtained or working toward Chartered Insurance Professional (CIP) or Canadian Risk Management (CRM) designation preferred.

customer service oriented

Effective written and verbal communication skills.

Wellorganized; ability to effectively prioritize and juggle multiple responsibilities.

Very collaborative and works well in a team environment.

Proficiency in Microsoft Office applications

Who WE are

AXA XL the P&C and specialty risk division of AXA is known for solving complex risks. For midsized companies multinationals and even some inspirational individuals we dont just provide re / insurance we reinvent it.

How By combining a comprehensive and efficient capital platform datadriven insights leading technology and the best talent in an agile and inclusive workspace empowered to deliver top client service across all our lines of business property casualty professional financial lines and specialty.

With an innovative and flexible approach to risk solutions we partner with those who move the world forward.

Learn more at

What we OFFER

Inclusion

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender sexual orientation age ethnicity and origins marital status religion disability or any other protected characteristic. At AXA XL we know that an inclusive culture and enables business growth and is critical to our success. Thats why we have made a strategic commitment to attract develop advance and retain the most inclusive workforce possible and create a culture where everyone can bring their full selves to work and reach their highest potential. Its about helping one another and our business to move forward and succeed.

• Five Business Resource Groups focused on gender LGBTQ ethnicity and origins disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced familyfriendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at AXA XL is an Equal Opportunity Employer.

Total Rewards

AXA XLs Reward program is designed to take care of what matters most to you covering the full picture of your health wellbeing lifestyle and financial security. It provides competitive compensation and personalized inclusive benefits that evolve as you do.

Were committed to rewarding your contribution for the long term so you can be your best self today and look forward to the future with confidence.

Sustainability

At AXA XL Sustainability is integral to our business strategy. In an everchanging world AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 202326 Sustainability strategy called Roots of resilience focuses on protecting natural ecosystems addressing climate change and embedding sustainable practices across our operations.

• Valuing nature : How we impact nature affects how nature impacts us. Resilient ecosystems the foundation of a sustainable planet and society are essential to our future. Were committed to protecting and restoring nature from mangrove forests to the bees in our backyard by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change : The effects of a changing climate are farreaching and significant. Unpredictable weather increasing temperatures and rising sea levels cause both social inequalities and environmental disruption. Were building a net zero strategy developing insurance products and services and mobilizing to advance thought leadership and investment in societalled solutions.
• Integrating ESG : All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. Were training our colleagues engaging our external partners and evolving our sustainability governance and reporting.
• AXA Hearts in Action : We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them known as AXA XLs Hearts in Action programs. These include our Matching Gifts program Volunteering Leave and our annual volunteering day the Global Day of Giving.

For more information please see

Claims Specialist Casualty

Our Claims team sets us apart. Our experienced Claims professionals use their specialized expertise to handle even the most complex claims seamlessly. How do you make a good thing better You focus on excellence and creating a culture of continuous improvement. You create an environment that fosters collaboration customer service and colleague development. And you build a team of passionate and innovative claims experts who see success as a reason to roll up their sleeves and drive for improvement.

As a Torontobased Claims Specialist Casualty you will play a critical role in AXA XLs claims for the Casualty team. Expect to work closely with your manager and fellow Claims colleagues to drive files to resolution and to interact and collaborate frequently with Underwriting teams. Together you will be tasked with achieving the best possible outcomes for AXA XL and its clients by resolving and settling claims proactively.

What youll be DOING

Assessing coverage and preparing relevant correspondence to communicate to brokers and insured when applicable.

Providing directions to independent adjusters in investigating claims.

Evaluating and negotiating timely resolutions on assigned claims across multiple jurisdictions.

Partnering with internal and external counsel in setting and pursuing effective and costefficient litigation strategies for claims in litigation.

Coordinating and managing communication with internal and external stakeholders (e.g. Underwriting brokers reinsurers external vendors etc.) to ensure the highest level of customer service. Participation in new account and renewal meetings may be required.

Consulting with Claims management and Claims Legal as warranted on Large Losses and ensuring all steps are taken to achieve the best outcome.

Maintaining file notes preparing internal reporting timely reserving issuing payments and setting of electronic file diary are in accordance with best practices guidelines.

Identifying monitoring and reporting on emerging trends in the insurance industry and legislative changes.

You will report to Team Leader Casualty

The XL Catlin group of companies is an Equal Opportunity Employer and does not discriminate against any colleague or applicant for employment on the basis of race color national origin religion sex gender identity and / or expression sexual orientation age disability genetic information veteran status military status or any other category protected by local law.

Required Experience :

Unclear Seniority

Key Skills

Corporate Paralegal,Baan,IT Sales and Marketing,Civil Quality Control,Activex,Jboss

Employment Type : Full-Time

Experience : years

Vacancy : 1

Create a job alert for this search

Specialist Casualty • Toronto, Ontario, Canada