Property Claims Advisor (12-Month Contract)

Allstate Canada; New Brunswick; Remote; CAD 45,000 - 65,000; Full time

Job summary

Allstate Canada is seeking a Property Claims Advisor for a 12-month contract, focusing on handling homeowner claims. The role involves interpreting policies, negotiating claims, and managing customer issues. Candidates should have relevant experience, ideally with a CIP designation and a license in New Brunswick.

Qualifications

• 1-2 years relevant Claim Advisor experience.
• Completion or pursuit of CIP designation preferred.
• Must be licensed in New Brunswick.

Responsibilities

• Interpret insurance policies and determine coverage.
• Investigate and settle homeowner claims through communication.
• Manage a caseload and communicate professionally.

Skills

Critical thinking

Customer service

Education

Post-secondary education

Job description

Property Claims Advisor (12-Month Contract)

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Property Claims Advisor (12-Month Contract)

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Direct message the job poster from Allstate Canada.

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. For over 90 years, our innovative drive has kept us ahead of our customers’ evolving needs, from advocating for seat belts and airbags to leading in pricing sophistication, telematics, and device and identity protection.

Job Description
Our team is growing, and we are actively hiring a Property Claims Advisor - Homeowner. Reporting to the Manager, Property Claims, this technical role focuses on homeowner claim handling.

Who is Allstate:
Allstate Insurance Company of Canada is a leading home and auto insurer committed to providing prevention and protection products for every stage of life. Serving Canadians since 1953, Allstate’s “You’re in Good Hands” promise reflects our dedication. We are proud to be a nine-time Best Employer in Canada and actively contribute to communities through charitable partnerships, employee giving, and volunteering. Learn more at www.allstate.ca and www.goodhandsadvice.ca.

Our culture values employees, fostering personal growth, career options, and enjoyment in work.

Role Designation: Remote

Job Description:
We seek a Claim Advisor - Homeowner, reporting to the Manager, Property Claims. This technical role involves homeowner claim handling.

Accountabilities:

• Interpret insurance policy wording, determine coverages, and set reserves.
• Investigate, negotiate, and settle homeowner claims of moderate to high complexity via telephone and written correspondence.
• Follow all policies, procedures, and legislative requirements, ensuring thorough documentation.
• Settle claims within personal authority and escalate as needed.
• Manage a caseload, taking ownership and accountability for customer issues.
• Communicate professionally with claimants, vendors, and other insurers.
• Collaborate with team members including Homeowner Adjusters and Claims Assistants.

Qualifications:

• Post-secondary education preferred; 1-2 years relevant Claim Advisor experience.
• Completion or pursuit of CIP designation preferred.
• Must be licensed in New Brunswick.
• Insurance experience in automobile and property claims is preferred.
• Strong critical thinking skills to analyze claims.

Allstate Canada Group supports workplace accommodations. Please inform us if you require accommodations.

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Customer Service

Industries

• Insurance and Financial Services

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