Surety Claims Specialist

Aviva; Toronto; Hybrid; CAD 70,000 - 100,000; Full time

Job summary

Aviva seeks a Claims Specialist for its Surety Claims Department in Toronto. You will manage moderate to complex claims involving contract surety bonds while collaborating with a range of external partners. Ideal candidates will have a legal or engineering background, solid experience in surety claims, and strong negotiation skills.

Benefits

Annual bonus eligibility

Competitive vacation package

Professional development support

Corporate wellness programs

Qualifications

• Experience in Surety Claims or related fields.
• Good knowledge of contract and construction law is an asset.
• Solid experience in construction or bankruptcy.

Responsibilities

• Manage surety claims and assess risks related to contracts.
• Conduct investigations and settle claims.
• Collaborate with external partners and customers.

Skills

Negotiation

Problem-solving

Analytical skills

Attention to detail

Resourcefulness

Education

University education in law or engineering

Job description

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

Aviva recognizes the importance of being flexible and the benefits of being together, this role will behybrid– the best of both worlds.

Our Surety Claims Department is looking for a Claims Specialist to handle claims and incidents on moderate to complex contract surety bonds.

Does this sound like an interesting challenge? Come join our team!

What you'll do:

• Confidently manage an assigned portfolio of surety claims and incidents involving material and labor payment bonds, performance bonds, and developer surety bonds.

• Handle incidents related to the various bonds issued, assess the risk of default and work with the underwriting team to develop risk avoidance and mitigation strategies.

• Conducts the required investigations, assessments and settlement of claims under the various bonds.

• Arrange the completion of contracts on construction projects, including determining the scope of work, preparing/assisting with tender documents, acquiring/evaluating bids as well as preparing completion contracts.

• Guide external counsel in designing and implementing the most effective strategy to achieve desired outcomes.

• Review simple to moderately complex agreements, including but not limited to releases, intervention agreements and mitigation agreements.

• Collaborate effectively with our external partners (lawyers, engineers, accountants, independent adjusters).

• Coordinates indemnification and other collection efforts on assigned matters.

• Maintain and foster business relationships with Aviva's surety customers (principals, brokers, beneficiaries, and other partners).

• The tasks assigned will be adapted to the profile of the successful candidate.

What you'll bring:

• University education in law or engineering or proven experience in Surety Claims.

• Solid experience in the field of construction, surety bonding or bankruptcy and insolvency.

• Good knowledge of contract and construction law is an asset.

• Knowledge of standard construction documents.

• Knowledge of insolvency and corporate restructuring practices and law is an asset.

• Creative solutions, superior dispute resolution skills.

• Excellent negotiation skills.

• Resourcefulness, effective management of external partners.

• Analytical, problem-solving and decision-making skills.

• Precise and clear writing style, with great attention to detail.

• Strong organizational skills and ability to process information quickly and accurately.

What You’ll Get:

• Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity.

• Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.

• Outstanding Career Development opportunities.

• We’ll support your professional development education.

• Competitive vacation package with the option to purchase 5 extra days off per year

• Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion

• Corporate wellness programs to support our employees’ physical and mental health

Please note that we may use AI tools to help us through the recruitment process. This is an existing position which has been posted both internally & externally.

Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada.

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