Charlottetown Client Service Assistant

McInnes Cooper; Charlottetown; On-site; CAD 47,000 - 59,000; Full time

Benefits offered by this job

Pension plan

Health & dental benefits

Health spending account

Wellness allowance

Commuting allowance

Vacation & personal days

Job summary

McInnes Cooper in Charlottetown is seeking a Client Service Assistant to manage our reception, warmly welcome clients, coordinate room bookings, and provide administrative support across the firm.

The ideal candidate holds an Office or Legal Administration diploma, demonstrates solid accounting skills, excels with Microsoft Office, and has excellent communication, time management, and teamwork in a fast-paced environment.

Qualifications

• Office or Legal Administration diploma; however, we recognize that historical and systemic barriers have shaped and limited access to traditional education, training, and employment pathways.
• Demonstrated accounting skills.
• Exceptional technology skills, with proficiency in all aspects of Microsoft Office.
• Exceptional time management; excels in a demanding, fast-paced environment, highly detail-oriented, and flexible to changing priorities.
• Exceptional communication skills, a special focus on client service and the highest degree of professionalism.
• Working in a team environment, the successful candidate will be a strong team player and have high personal integrity; and,
• Strong interpersonal skills and independent judgment.

Responsibilities

• Providing the highest level of client service, welcoming and ensuring the comfort of all clients and visitors.
• Coordinating room booking requests and resolving conflicts; assist with boardroom set-up including refreshments and audio-visual equipment.
• Managing incoming and outgoing correspondence and couriers.
• Performing basic accounting duties.
• Providing event support as required.
• Liaise with building management to ensure office maintenance is up to standard; and,
• Providing administrative support to other firm members as needed.

Skills

Accounting

MS Office

Time management

Communication

Team player

Interpersonal skills

Independent judgment

Education

Office or Legal Administration diploma

Tools

Microsoft Office

Job description

Are you an administrative professional looking for a new and exciting challenge? Do you enjoy providing exceptional client service? Do you thrive on ensuring clients' needs are not only met but also exceeded?

We are seeking a welcoming, highly professional, and client-focused administrative professional to join our Legal Support Services team as a Client Service Assistant in our Charlottetown office for a full-time permanent position.

Qualifications

The successful candidate will possess the following skill set:

• Office or Legal Administration diploma; however, we recognize that historical and systemic barriers have shaped and limited access to traditional education, training, and employment pathways. Therefore, we welcome applicants with a combination of skills, knowledge, and lived experience.
• Demonstrated accounting skills.
• Exceptional technology skills, with proficiency in all aspects of Microsoft Office.
• Exceptional time management; excels in a demanding, fast-paced environment, highly detail-oriented, and flexible to changing priorities.
• Exceptional communication skills, a special focus on client service and the highest degree of professionalism.
• Working in a team environment, the successful candidate will be a strong team player and have high personal integrity; and,
• Strong interpersonal skills and independent judgment.

Salary Range: $47,000 - $58,750

Responsibilities

As a Client Service Assistant, you will be responsible for coordinating all activities in our reception area including:

• Providing the highest level of client service, welcoming and ensuring the comfort of all clients and visitors.
• Coordinating room booking requests and resolving conflicts; assist with boardroom set-up including refreshments and audio-visual equipment.
• Managing incoming and outgoing correspondence and couriers.
• Performing basic accounting duties.
• Providing event support as required.
• Liaise with building management to ensure office maintenance is up to standard; and,
• Providing administrative support to other firm members as needed.

Our team members have access to:

• Defined-benefit pension plan.
• Firm-paid health and dental benefits.
• Health spending account.
• Personal spending account (wellness).
• Commuting allowance.
• Time for you:
  • Including vacation, personal, and sick days.
• Our Team - we can't say enough about our people! You will be part of a collaborative, collegial, respectful, and caring team; and,
• The opportunity to participate in a variety of teams, including AccessMC, Collective Social Responsibility, Diversity, Equity & Inclusion, Occupational Health & Safety, Pride@MC, Special Events, Wellness, and more!