Client Service Administrator

Autism Services; Melfort; Hybrid; CAD 42,000 - 54,000; Full time

Job summary

Autism Services in Canada is seeking an onsite, full-time, permanent Client Service Administrator to join our team. This role will be the first point of contact for many clients, delivering friendly, professional, and responsive service as part of the daily office operations.

We value excellent client service, strong communication, and the ability to multitask in a small team. The position starts around September 21, 2026, with salary commensurate with experience and qualifications.

Qualifications

• Excellent client service and communication skills.
• Professional, friendly and approachable manner.
• Excellent organization and attention to detail.
• Ability to manage multiple priorities in a busy office environment.
• Ability to work independently, take initiative and solve problems.
• Ability to work collaboratively as part of a small team.
• Strong judgment, discretion and respect for confidential information.
• Confidence when answering phones and dealing with clients in person.
• Strong technology skills, including Microsoft Excel, Outlook and Word, along with the willingness to learn new technology, systems and processes.

Responsibilities

• Be the first point of contact for clients.
• Provide friendly, professional and responsive service to clients.
• Support the day-to-day operation of the office.
• Help keep the busy office running smoothly.
• Work independently and take initiative while knowing when to ask for assistance.

Skills

Client service

Communication

Organization

Multitasking

Initiative

Teamwork

Discretion/Confidentiality

Phone etiquette

MS Excel

MS Outlook

MS Word

Tools

Excel

Outlook

Word

Job description

We are currently seeking an onsite, full-time, permanent Client Service Administrator to join our team.

This is a key client-facing position and an important part of the day-to-day operation of our office.

The successful candidate will be the first point of contact for many of our clients and will play an important role in providing the friendly, professional and responsive service our clients have come to expect.

The successful candidate will demonstrate:

• A history of excellent client service and communication skills
• A professional, friendly and approachable manner
• Exceptional organization and attention to detail
• The ability to manage multiple priorities in a busy office environment
• The ability to work independently, take initiative and solve problems
• The ability to work collaboratively as part of a small team
• Strong judgment, discretion and respect for confidential information
• Confidence and professionalism when answering phones and dealing with clients in person
• Strong technology skills, including Microsoft Excel, Outlook and Word, along with the ability and willingness to learn new technology, systems and processes

The following would be considered assets:

• Bookkeeping experience, both manual and computerized
• Experience with accounting and tax software
• Knowledge of GST, payroll, personal tax and dealing with the Canada Revenue Agency
• Previous experience in an accounting, professional services or similar office

We are looking for someone who enjoys working with people, takes pride in being organized and gets satisfaction from keeping a busy office running smoothly. The successful candidate will be comfortable working independently, using good judgment, taking initiative and knowing when to ask for assistance.

The position will commence on a mutually agreed upon date near September 21, 2026.

Salary will be commensurate with experience and qualifications and will be discussed in more detail during an interview.