Centre Manager – Youth Engagement

YMCA Calgary; Calgary; On-site; CAD 85,000 - 110,000; Full time

Job summary

YMCA Calgary is a charity focused on empowering Calgarians through youth development, health and community programming. We are seeking a leader reporting to the General Manager - Youth Engagement to guide the YMCA Achievement Program (YMAP) and Outreach, oversee budgets, and build partnerships with community organizations.

The role emphasizes staff development, program quality, health and safety compliance, and ensuring programs meet community needs.

Qualifications

• Experience supervising staff in organizations serving children and youth
• Experience working with vulnerable populations
• Ability to plan and deliver developmentally appropriate programs for youth
• Strong budget development and management skills
• Excellent oral and written communication, including technology proficiency

Responsibilities

• Provide leadership and strategic direction to YMCA Achievement Program (YMAP) and Outreach
• Ensure high quality delivery of programs and services in your area
• Develop budgets, forecasts and funder reports
• Support staff development and capacity building
• Oversee satellite programs during after-school hours to meet community needs
• Build partnerships with external collaborators to serve youth
• Ensure health and safety systems, policies and procedures are followed
• Represent YMCA Calgary on internal and external committees

Skills

Staff leadership

Communication

Budget management

Community development

Partnership building

Program planning

Interpersonal skills

Education

Post-secondary diploma/degree in Education, Social Work, Human Services or equivalent

Tools

Budgeting software

Job description

YMCA Calgary is a charity that ignites the potential in Calgarians. Since our inception in 1902, we have evolved into a vibrant organization operating in every quadrant of the city.

Guided by our core values of honesty, caring, respect and responsibility, YMCA Calgary offers a growing hub of programming & services to address the needs of our community including connection and belonging, physical and mental wellbeing, child-care support, language instruction, affordable tutoring and more. We also?ensure that no one is turned away, lowering financial barriers for youth, adults and families through the generous donations of our community.?This impact takes place across our 7 health and wellness facilities, 6 childcare centres, 2 outdoor camps and 12+ community programs, empowering people of all ages and life stages to belong, grow, thrive and lead.

Reporting to the General Manager - Youth Engagement, this candidate will be responsible for but not limited to the following:

Operational Excellence

• Provide leadership and strategic direction to the following programs: YMCA Achievement Program (YMAP) and Outreach.
• Commit to exceptional quality in the delivery of programs and services within your area.
• Support the development and management of the program budget.
• Support the completion of any reporting as required for funders.
• Provide leadership and support to full-time and part-time staff and build capacity and sustainability within the departments as programs expand to meet community needs.
• Oversee the provision of satellite programs during and after school hours to meet the cultural, social and recreational needs as determined by the YMCA and the community.
• Work with multiple stakeholders from a Youth Engagement lense with an open and positive approach.
• Develop relationships and collaborative opportunities with External Partners to better serve the youth community.
• Ensure all systems are in place for the efficient operation and evaluation of all programs
• Develop and maintain budgets, forecasts, and all associated reports for all funding as related to the position
• Represent YMCA Calgary on both internal and external committees

Staff Development and Capacity Building

• Recruit and train your staff team
• Commit to ensuring your staff team is afforded relevant professional development opportunities
• Be responsible for coaching and supporting all indirect reports within the branch

Health and Safety

• Ensure compliance to all health and safety systems, policies, and procedures within your branch
• Ensure compliance of all certifications for staff and volunteers within your ILT
• Duty Manager Shift

Community Engagement

• Support the General Manager in ensuring the YMCA has a positive presence in the local community
• Provide direct leadership and oversight to the Staff and Volunteer aspect of the Annual Campaign

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.

Qualifications

At YMCA Calgary we strive to ensure our employees are a fit based on their strengths, interests, and future goals. The successful candidate will have the following;

• Experience in overseeing strength-based programs and/or community development of youth including Newcomers, International Students, Refugees, and Second-Generation Canadians.
• Post-secondary diploma/degree in Education, Social work, Human Services, Social Sciences or equivalent
• Minimum of 3 years working in a supervisory capacity within an organization providing services for children and youth
• Experience working with vulnerable populations
• Experience managing an effective staff team to collaboratively achieve desired outcomes
• Effective skills in the planning and delivery of developmentally appropriate programs for youth
• Ability to establish and maintain strong relationships with community partners
• Excellent oral and written communication skills, including intermediate use of technology
• Budget development and management

Successful candidate will be required to provide:

• Current Standard First Aid with CPR-C certification within the last 12 months from an approved AB OHS provider. Asset if certification is issued by one of the following five Canadian organizations: Canadian Red Cross, Heart and Stroke Foundation, Lifesaving Society, St John's Ambulance and/or Canadian Ski Patrol.
• Evidence of a cleared Police Information Check and Vulnerable Sector Search
• Three professional references required

YMCA Calgary is an equal opportunity employer. Applicants must have legal authorization to work in Canada by way of Canadian Citizenship, Permanent Residency or a valid Canadian work permit. YMCA Calgary is currently not engaged in international recruitment efforts as we are required to demonstrate that we have exhausted all means of recruitment both locally and nationally.

Potential candidates will only be contacted if selected for an interview.