Centre Manager – Youth Engagement

Avanti Software Inc.; Calgary; On-site; CAD 56,000 - 70,000; Full time

Benefits offered by this job

YMCA membership

Health & dental benefits

Pension plan

Flex day & gifts

Program discounts

Leadership development

Scholarships

Recertification & training

Job summary

YMCA Calgary, based in Saddletowne, Calgary, seeks a Youth Engagement Manager to lead the YMCA Achievement Program (YMAP) and Outreach, directing staff and ensuring high‑quality youth services. You will manage budgets, report to funders, and cultivate external partnerships to empower youth in the community.

The role requires post‑secondary education and at least three years of supervisory experience in youth services, with strong communication and safety credentials.

Qualifications

• Experience overseeing youth programs and community development.
• Post-secondary diploma/degree in Education, Social Work, Human Services or related field.
• Minimum 3 years supervisory experience in youth services.
• Experience working with vulnerable populations.
• Budget development and management.
• Strong written and verbal communication skills.
• Current Standard First Aid with CPR-C within last 12 months.
• Police Check with Vulnerable Sector Search.

Responsibilities

• Provide leadership and strategic direction to YMCA Achievement Program and Outreach.
• Support program budgeting and funding reporting.
• Lead and develop staff; build capacity as programs expand.
• Oversee satellite programs and after-school activities.
• Develop partnerships to better serve youth and community.

Skills

Youth program oversight

Community development

Budgeting

Stakeholder relations

Communication

Leadership

First Aid CPR-C

Education

Post-secondary diploma/degree in Education, Social Work, Human Services, or related field

Job description

YMCA Calgary is a charity that ignites the potential in Calgarians. Since our inception in 1902, we have evolved into a vibrant organization operating in every quadrant of the city.

Guided by our core values of honesty, caring, respect and responsibility, YMCA Calgary offers a growing hub of programming & services to address the needs of our community including connection and belonging, physical and mental wellbeing, child-care support, language instruction, affordable tutoring and more. We also?ensure that no one is turned away, lowering financial barriers for youth, adults and families through the generous donations of our community.?This impact takes place across our 7 health and wellness facilities, 6 childcare centres, 2 outdoor camps and 12+ community programs, empowering people of all ages and life stages to belong, grow, thrive and lead.

Youth Engagement Manager (Full Time)

YMCA Calgary - Office based in Saddletowne YMCA

Start Date - Immediately

Salary - $56,096 - $70,120

You can make an impact in the community - locally and across the globe. You will work with a fun culture of people and enjoy many of the benefits and opportunities the YMCA offers:

• Complimentary YMCA Calgary membership including a linked membership for dependent children;
• Comprehensive health and dental benefits. Premiums paid in full by the Association;
• Pension plan with specified contribution matching by the Association;
• Anniversary flex day and gifts given to celebrate each year of employment;
• Program discounts;
• Ongoing leadership development and opportunities;
• Leadership award opportunities;
• Scholarship opportunities;
• Paid recertification and training.

What qualifications are we looking for?

At YMCA Calgary we strive to ensure our employees are a fit based on their strengths, interests, and future goals. The successful candidate will have the following;

• Experience in overseeing strength-based programs and/or community development of youth including Newcomers, International Students, Refugees, and Second-Generation Canadians.
• Post-secondary diploma/degree in Education, Social work, Human Services, Social Sciences or equivalent
• Minimum of 3 years working in a supervisory capacity within an organization providing services for children and youth
• Experience working with vulnerable populations
• Experience managing an effective staff team to collaboratively achieve desired outcomes
• Effective skills in the planning and delivery of developmentally appropriate programs for youth
• Ability to establish and maintain strong relationships with community partners
• Excellent oral and written communication skills, including intermediate use of technology
• Budget development and management
• Current Standard First Aid with CPR-C certificated within the last 12 months from an approved AB OHS provider. Asset if certification is issued by one of the following five Canadian organizations: Canadian Red Cross, Heart and Stroke Foundation, Lifesaving Society, St John's Ambulance and/or Canadian Ski Patrol.
• Evidence of a cleared Police Information Check and Vulnerable Sector Search
• Three professional references required

What does this role look like at YMCA Calgary?

Reporting to the General Manager, this candidate will be responsible for but not limited to the following:

Operational Excellence

• Provide leadership and strategic direction to the following programs: YMCA Achievement Program (YMAP) and Outreach.
• Commit to exceptional quality in the delivery of programs and services within your area.
• Support the development and management of the program budget.
• Support the completion of any reporting as required for funders.
• Provide leadership and support to full-time and part-time staff and build capacity and sustainability within the departments as programs expand to meet community needs.
• Oversee the provision of satellite programs during and after school hours to meet the cultural, social and recreational needs as determined by the YMCA and the community.
• Work with multiple stakeholders from a Youth Engagement lense with an open and positive approach.
• Develop relationships and collaborative opportunities with External Partners to better serve the youth community.
• Ensure all systems are in place for the efficient operation and evaluation of all programs
• Develop and maintain budgets, forecasts, and all associated reports for all funding as related to the position
• Represent YMCA Calgary on both internal and external committees

Staff Development and Capacity Building

• Recruit and train your staff team
• Commit to ensuring your staff team is afforded relevant professional development opportunities
• Be responsible for coaching and supporting all indirect reports within the branch

Health and Safety

• Ensure compliance to all health and safety systems, policies, and procedures within your branch
• Ensure compliance of all certifications for staff and volunteers within your ILT
• Duty Manager Shift

Community Engagement

• Support the General Manager in ensuring the YMCA has a positive presence in the local community

Fund Development

• Provide direct leadership and oversight to the Staff and Volunteer aspect of the Annual Campaign

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.

What qualities do we look for in YMCA Calgary Staff and Volunteers?

Our diverse team of staff and volunteers are committed to making a positive impact in the community. In addition, they model and are committed to the following competencies:

• Developing Self and Others: Developing people with a view toward present and future capacity.
• Building Purposeful Relationships: Relating to people authentically with their best in mind.
• Creating a Culture of Community: Gathering people to purpose and vision.
• Making Intentional Impact: Intending to make a difference every day.
• Thinking and Acting Strategically: Applying thoughts, words, and actions in service to the vision.
• Applying Business Acumen: Demonstrating excellence in technical skills and stewarding the YMCA Business Model.
• Innovating: Ability to know your environment, initiate and respond effectively to changing conditions.

Please note that evidence of a clear Police Information Check with Vulnerable Sector Search is a requirement

YMCA Calgary is an equal opportunity employer. Applicants must have legal authorization to work in Canada by way of Canadian Citizenship, Permanent Residency or a valid Canadian work permit. YMCA Calgary is currently not engaged in international recruitment efforts as we are required to demonstrate that we have exhausted all means of recruitment both locally and nationally.

Potential candidates will only be contacted if selected for an interview.

All applications are to be submitted online but for any position specific concerns or questions, please email [e-mail].