catering service manager

Apex Kosher Catering; Toronto; On-site; CAD 60,000 - 90,000; Full time

Job summary

Apex Kosher Catering is seeking a skilled operations leader for on-site catering services in Toronto. The role focuses on budgeting, staff supervision, and ensuring compliant service at events for clients and venues.

The candidate will oversee inventory, scheduling, and performance management while maintaining top-tier customer service and adherence to health and safety regulations. This position requires on-site presence and collaboration with event teams.

Qualifications

• Secondary school graduation required.
• 5+ years of catering or related experience.
• Ability to supervise staff, manage budgets, and ensure safety and sanitation standards.

Responsibilities

• Develop budgets to determine costs for food, ingredients, alcohol, kitchen and cleaning supplies.
• Monitor revenues to determine labour costs and adjust staffing.
• Set staff work schedules and conduct performance reviews.
• Negotiate with suppliers and clients for catering or facility use.
• Lead and train staff; manage events and client relations.
• Address customer complaints and ensure high-quality service.
• Organize inventory and plan daily operations.

Skills

Leadership

Client focus

Dependability

Interpersonal skills

Oral communication

Written communication

Organized

Team player

Multitasking

Education

Secondary school graduation certificate

Or equivalent experience

Job description

Overview

• Secondary (high) school graduation certificate

Languages

English

Education

• Secondary (high) school graduation certificate
• or equivalent experience

Experience

5 years or more

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Catering firm

Responsibilities

• Develop budget to determine cost of food, ingredients, alcohol, kitchen and cleaning supplies
• Monitor revenues to determine labour cost
• Monitor staff performance
• Set staff work schedules
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Leading/instructing individuals
• Address customers' complaints or concerns
• Provide customer service
• Manage events
• Provide staff training
• Consult with clients regarding weddings, banquets and specialty functions
• Recruit, organize, train and manage staff
• Plan, organize, direct, control and evaluate daily operations

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Organized
• Reliability
• Team player
• Ability to multitask