Catering Manager

COMPASS GROUP CANADA; Northeastern Ontario; On-site; CAD 50,000 - 55,000; Full time

Job summary

Compass Group Canada’s Catering Managers lead on-site events, coordinating staff, timelines and client liaison to deliver seamless service and memorable experiences.

They drive to venues, oversee food presentation and service, ensure food safety, log temperatures, and coordinate staff to meet every event deadline.

Required: 4+ years in catering or hospitality management, valid Ontario driver’s license, Food Handler and RBSC certificates, and open availability for day and evening events.

Qualifications

• Must drive and have a valid ON Driver's License.
• Must hold a Food Handler Certificate or provincial equivalent.
• Must hold RBSC certificate for Ontario.
• Open availability for morning and evening events.
• Min. 4 years catering or hospitality management experience.
• Excellent customer service skills.
• Able to read event orders and manage deliveries.
• Adept at conflict resolution and delegation.

Responsibilities

• Manage staff and timelines for event setups and service.
• Engage with clients and Sales Managers during events.
• Ensure food is presented, served, and displayed per standards.
• Log and maintain food temperatures.
• Load vans with catering supplies and ensure items are accounted for.
• Drive to event locations.
• Coordinate staff schedules to deliver and clear functions on time.
• Maintain calm demeanor under pressure and make quick decisions.
• Assist with inventory, storage and closeout tasks.
• Return equipment to the catering facility and ensure compliance with QA and safety programs.

Skills

Driving

Customer service

Leadership

Time management

Conflict resolution

Team management

Organizational skills

Attention to detail

Physical stamina

Education

Food Handler Certificate

Responsible Beverage Service Certificate

Job description

The salary range for this position is $50,000 to $55,000. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. In addition to base salary, eligible employees may be entitled to other elements of total compensation, which may include group benefits, employer RRSP contributions, and discretionary bonus or incentive programs, where applicable to the role. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards program will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence–based tools may be used at certain stages of the recruitment and applicant screening process.

This is a posting for an existing job vacancy.

How you will make an Impact:

Our Catering Managers are the face of the company for on-site events. This position requires a very special skill set and personality. Managing a catered event requires solution-based thinking, speed and sense of urgency while following timelines, as well as attention to detail for service floor plans and table maps for plated dinners. This is a leadership role that requires managing the on-site staff and keeping everyone on task, while also overseeing the entire scope of service and liaising with our clients.

Now, if you were to come on board as one of our Catering Managers, we’d ask you to do the following for us:

• The Catering Manager is responsible for managing staff and following timelines for event setups and service.
• Engaging with clients and Sales Managers and maintaining a rapport while running events.
• Ensure all food is presented, served, and displayed per standards.
• Log and maintain food temperatures
• Loading vans with catering supplies and ensuring all items are accounted for
• Driving to event locations
• Coordinate catering staff schedules to ensure all functions are delivered, served, and cleared in a timely fashion
• Maintaining a calm demeanor while under pressure.
• Quick, efficient decision making
• Thoroughly clean location after event is completed and assist with inventory, food storage and other closeout tasks
• Return food and beverages, serving equipment and utensils to catering facility
• Ensure strict compliance with Compass's Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations

Think you have what it takes to be our Catering Managers? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role.

• Must drive and have a valid ON Driver's License.
• You must have a valid Food Handler Certificate or provincial equivalent and Responsible Beverage Service Certificate for the province in which you are applying
• Open availability to work both morning and evening events.
• Min. 4 years of catering or hospitality management, supervisory experience.
• Excellent customer service skills.
• Able to accurately read event orders and organize deliveries for the day
• Adept at conflict resolution.
• Advanced problem solving and delegating skills
• Confident leadership qualities including staff motivation, staff direction
• Ability to follow and maintain written and oral directions for timelines and room setups
• Ability to work independently or as part of a team
• Extremely well organized and efficient; able to multi-task
• Good attention to detail
• Physical ability to carry out the duties of the position