Catering Operations Manager

Meatings Barbecue Inc; Ottawa; On-site; CAD 45,460 - 50,971; Full time

Benefits offered by this job

Competitive hourly wage

Staff meals

Opportunity for performance-based advancement

Flexible scheduling

Extended Medical and Dental 50/50

Job summary

Meatings Barbecue Inc in Ottawa is seeking a Catering Operations Manager to oversee every aspect of catering services, from planning to execution. The ideal candidate will ensure exceptional customer experiences while managing operational efficiency and profitability.

Responsibilities include coordinating catering orders, planning menus, overseeing event setup, and managing a dynamic team. A college diploma in hospitality and experience in catering operations are preferred. This full-time position pays between $33 and $37 per hour.

Qualifications

• 1-2 years of experience in catering, restaurant operations, or event coordination.
• Ability to manage bookings and event details using scheduling systems.
• Food safety knowledge and understanding of catering standards.

Responsibilities

• Oversee catering operations across multiple divisions.
• Coordinate catering orders and ensure timely deliveries.
• Monitor event budgets, labor, and food costs to ensure profitability.

Skills

Leadership skills

Team coordination

Food safety knowledge

Attention to detail

Customer service skills

Education

College diploma or equivalent experience in hospitality

Job description

Catering Operations Manager (NOC 60030)

Starts Immediately: Yes

Terms of Employment: Permanent, full‑time position with a 3-month probation period. Evening and weekend work required based on catering schedules and event demand.

Wage: $33-$37/hour

Benefits Package: Competitive hourly wage, staff meals, and the opportunity to grow with a lively Ottawa BBQ team. Additional benefits may include performance-based advancement and flexible scheduling around event needs. Extended Medical and Dental 50/50.

Location of work: 1680 Vimont Ct Unit 106 Orléans, ON K4A 3M3

Education: No Degree Certificate or Diploma

Work Experience: 1 Year to Less Than 2 Years

Job Duties

We are seeking an experienced and highly organized Catering Manager to oversee catering operations across multiple divisions of our organization. This role is responsible for planning, coordinating, and managing catering services for a variety of business units, events, facilities, and client locations while ensuring exceptional customer service, operational efficiency, food quality, and profitability.

The successful candidate will work closely with leadership, kitchen teams, service staff, clients, and vendors to deliver outstanding catering experiences while supporting the growth and success of all catering divisions.

Duties

• Coordinate catering orders from inquiry to delivery, ensuring each event runs smoothly and on time.
• Plan menus, portions, staffing, and equipment needs for off‑site and on‑site catering events.
• Work with the kitchen and BBQ team to prepare exceptional food that matches Meatings BBQ standards.
• Oversee event setup, delivery, service flow, and teardown with a hands‑on, guest‑focused approach.
• Confirm order details, dietary notes, timelines, and special requests with clients and internal teams.
• Monitor catering budgets, labour, and food costs to help keep events profitable and efficient.
• Respond to client questions, provide friendly solutions, and keep communication upbeat and professional.
• Maintain accurate records for bookings, invoices, event notes, and follow‑up after each catering job.
• Ensure that the equipment, truck, trailer are clean to food safety standards at all times.
• Be able to maintain the truck and trailer as well as store properly.
• Support food safety, cleanliness, and workplace safety practices throughout all catering operations.
• Other duties that apply and fill in for roles when required of people that you manage.

Job Requirements

• College diploma or equivalent experience in hospitality, food service, events, or business is preferred.
• 1-2 years of experience in catering, restaurant operations, or event coordination is required as a manager or several years of supervisory experience in catering.
• Strong leadership and team coordination skills with the ability to keep things fun, organized, and calm under pressure.
• Comfortable using scheduling, ordering, and basic office systems to manage bookings and event details.
• Must be available to work split shifts, evenings, weekends and holidays.
• Punctual, honest, excellent attitude and strong communicator.
• Excellent attention to detail when confirming menus, timelines, guest counts, and special requests.
• Ability to work evenings, weekends, and event‑based hours, with some lifting and active on‑site duties.
• Food safety knowledge and a solid understanding of professional catering and hospitality standards.
• A valid driver’s licence, ability to drive truck/trailer and reliable transportation are assets for event travel around Ottawa and surrounding areas is required.