Catering Supervisor, Full Time

Compass Group Canada; Bas-Saint-Laurent; On-site; CAD 28,000 - 36,000; Full time

Benefits offered by this job

Health benefits

Mental health support

Diversity & inclusion

Job summary

Compass Group Canada is seeking a Catering Supervisor to lead on-site event service, manage staff, coordinate schedules, liaise with clients and sales managers, and ensure service standards. This role requires calm under pressure, quick decision making, and strict adherence to health and safety guidelines.

The position offers open availability for morning and evening events, driving responsibilities, and competitive hourly wages.

Qualifications

• Must drive and have a valid Driver's Licence.
• Valid Food Handler Certificate or provincial equivalent and Responsible Beverage Service Certificate.
• Open availability to work both morning and evening events.
• Excellent customer service skills.
• Able to read event orders and organize deliveries for the day.
• Adept at conflict resolution.
• Advanced problem solving and delegating skills.
• Confident leadership qualities including staff motivation and direction.
• Ability to follow timelines and room setups from written and oral directions.
• Work independently or as part of a team.
• Extremely well organized and efficient; able to multi-task.
• Good attention to detail.

Responsibilities

• Manage staff and follow timelines for event setups and service.
• Engage with clients, Sales Managers, and maintain rapport while running events.
• Ensure food is presented, served, and displayed per standards.
• Log and maintain food temperatures.
• Load vans with catering supplies and ensure items are accounted for.
• Drive to event locations and coordinate staffing for functions.
• Maintain calm demeanor under pressure and make quick decisions.
• Clean up and assist with inventory, storage, and closeout tasks.
• Return equipment to catering facility and ensure compliance with safety programs.

Skills

Leadership

Staff management

Client engagement

Time management

Problem solving

Conflict resolution

Organizational skills

Communication

Teamwork

Education

Food Handler Certificate

Responsible Beverage Service Certificate

Driver's Licence

Job description

How you will make an Impact: Our Catering Supervisors are the face of the company for on-site events. This position requires a very special skill set and personality. Managing a catered event requires solution-based thinking, speed and sense of urgency while following timelines, as well as attention to detail for service floor plans and table maps for plated dinners. This is a leadership role that requires managing the on-site staff and keeping everyone on task, while also overseeing the entire scope of service and liaising with our clients.

As a Catering Supervisor You Will

• The Catering Supervisor is responsible for managing staff and following timelines for event setups and service.
• Engaging with clients and Sales Managers and maintaining a rapport while running events.
• Ensure all food is presented, served, and displayed per standards.
• Log and maintain food temperatures
• Loading vans with catering supplies and ensuring all items are accounted for
• Driving to event locations
• Coordinate catering staff schedules to ensure all functions are delivered, served, and cleared in a timely fashion
• Maintaining a calm demeanor while under pressure.
• Quick, efficient decision making
• Thoroughly clean location after event is completed and assist with inventory, food storage and other closeout tasks
• Return food and beverages, serving equipment and utensils to catering facility
• Ensure strict compliance with Compass' Quality Assurance and Health and Safety Program, Occupational Health and Safety Act and WHMIS regulations

About You

• Must drive and have a validDriver's Licence.
• You must have a valid Food Handler Certificate or provincial equivalent and Responsible Beverage Service Certificate for the province in which you are applying
• Open availability to work both morning and evening events.
• Excellent customer service skills.
• Able to accurately read event orders and organize deliveries for the day
• Adept at conflict resolution.
• Advanced problem solving and delegating skills
• Confident leadership qualities including staff motivation, staff direction
• Ability to follow and maintain written and oral directions for timelines and room setups
• Ability to work independently or as part of a team
• Extremely well organized and efficient; able to multi-task
• Good attention to detail
• Physical ability to carry out the duties of the position

The hourly wage range for this position is 23.00$ CAD. Final compensation will be determined based on relevant skills, experience, qualifications, and internal equity. We are committed to offering competitive compensation and comply with all applicable pay transparency legislation. Further details regarding our total rewards offerings will be shared by the Talent Acquisition team during the hiring process. Canadian work experience is not a requirement for this role. Please note that artificial intelligence-based tools may be used at certain stages of the recruitment and applicant screening process.

What's in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World's Most Admired Companies.
• The opportunities with us are endless. As the world's largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.