Catering Manager (1 Year Contract)

Metro Toronto Convention Centre Corporation; Toronto; Hybrid; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Training & Development

Employee Recognition Platform

Volunteer Opportunities

Employee Assistance Program (EAP)

Interactive Workshops

Job summary

Metro Toronto Convention Centre (MTCC) in downtown Toronto is seeking a full-time Catering Manager to lead day-to-day operations of food & beverage events, coordinating client and supplier relationships and forecasting revenue to ensure successful completions.

The role requires strong organization, client focus, and collaboration across teams, with flexible hours including some evenings and weekends.

Qualifications

• Education in Hospitality Management or related degree or equivalent experience.
• Minimum 5 years in catering/special events and client management.

Responsibilities

• Guide clients through event and food & beverage planning within the Centre.
• Manage multiple clients with attention to deadlines.
• Analyze proposed client programs and advise clients and suppliers for event success.
• Consult with Chefs on menu design and alterations.
• Prepare and issue event orders to clients and internal departments.

Skills

Microsoft Suite

Event Management

Budgeting

Customer Management

Problem Solving

Adaptability

Time Management

Education

Hospitality Management Certificate

Degree in related field

Tools

Catering/Event software

Job description

Located in the heart of downtown Toronto, the Metro Toronto Convention Centre (MTCC) is Canada's most successful convention and trade show facility. The MTCC welcomes approximately 1 million visitors each year, hosting a variety of events from meetings and conventions to public shows and galas. The Centre is an economic driver, a proud supporter of our community, and a meeting place where meaningful connections are made. Beyond helping planners create successful events, we believe that "Our People are the Centre." Our talented team is our greatest strength, and we offer a corporate culture that values work-life balance, great benefits, professional development, wellness, and fun.

Want to take a look behind the scenes? Visit our employee Instagram page: @lifeatmtcc

JOB DESCRIPTION

A full time Catering Manager position has become available in our Food & Beverage Catering department. Reporting to the Assistant Director of Catering, you are an enthusiastic, organized, service oriented individual who will manage the day to day operations and functions of all aspects of assigned food & beverage events including direct client and supplier management, food & beverage event planning and revenue forecasting through to the successful completion of the event.

This exciting and engaging client focused role is best suited to a highly organized, outgoing, welcoming and collaborative individual. Working both closely with other teams and independently when needed. Flexible hours including some evenings and weekends are required. The ideal candidate has worked in food & beverage and event plan operations and is now ready to expand their skill set within a high volume operation.

JOB RESPONSIBILTIES

• Guide clients through the event and food & beverage planning process within the Centre.
• Ability to manage multiple clients with attention to prioritizing competing deadlines.
• Analyze proposed client programs putting forth recommendations and advice to clients and suppliers to ensure success of assigned events.
• Consult with Chefs on menu design, custom menus, additions, or alterations.
• Ensure that event orders for all functions are prepared and issued to the client and all relevant internal departments in a timely manner.
• Upselling suppliers within the building ensuring the client receives the most out of all services offered.
• Coordinating with contractors to confirm move in/out, step up, power orders and décor set-up.
• Manage all finances related to assigned accounts including forecasting, contract reviews and payment schedules.
• Prepare food & beverage event plans for client events.
• Design floor plans to support assigned food & beverage client events.
• Ensure clarity in all communications with internal and external stakeholders.
• Lead and support Catering Coordinators/Assistant Managers for the successful execution of events.

JOB SKILLS & QUALIFICATIONS

Education: Hospitality Management Certificate or a Degree in a related field or equivalent industry experience.

Experience: 5 years minimum experience in a catering/special events and client management environment.

• Microsoft Suite (Outlook, Word, Excel) skills are essential. Familiarity with other catering/event management software helpful.
• Detail oriented, with strong organizational and time management skills.
• Demonstrated ability to handle significant number of assigned events while prioritizing clients’ needs.
• Numeracy and financial experience for budgeting and forecasting.
• Ability to understand and manage a wide range of customers and various expectations.
• Flexibility and the ability to solve problems in a variety of circumstances.
• Adaptability responding to last minute changes and proactive communication with internal departments.

Why Join us?

At Metro Toronto Convention Centre, we believe in investing in our people and creating a supportive, engaging workplace. As part of our team, you'll be part of a collaborative, people-first culture and enjoy a variety of benefits designed to help you grow, succeed, and feel appreciated:

• Ongoing Training & Development - Grow your skills and explore new opportunities through learning and cross-training across departments
• Employee Recognition Platform - Be recognized and appreciated for your contributions by peers and management
• Volunteer Opportunities - Make an impact in the community through company-supported initiatives
• Employee Assistance Program (EAP) - Get confidential support for your personal and professional well-being
• Interactive Workshops - Connect, learn, and stay inspired with practical, engaging sessions

Please note: The Metro Toronto Convention Centre is proud to provide employment accommodation during the recruitment process. During any stage of the recruitment process, applicants have the right to request accommodation.