Catering Attendant / Receptionist

BC Legal Management Association; West Vancouver; On-site; CAD 43,000 - 53,000; Full time

Benefits offered by this job

Hybrid work

Retirement plan

Health benefits

Telemedicine

Wellness allowance

Training programs

Job summary

Norton Rose Fulbright Canada LLP in Vancouver is seeking a hospitality-focused Catering Attendant / Receptionist to deliver first-class hospitality to clients, lawyers, executives and staff. You will coordinate catering, conference centre services and meeting support under the Office Services & Facilities Manager, with a focus on discretion and professionalism.

The role supports high-profile meetings and firm events, with typical hours 7:00 a.m.

Qualifications

• Experience in hospitality or front-of-house roles.
• Ability to handle confidential information with discretion.
• Excellent English communication; French is an asset.
• Flexibility to work outside regular hours when needed.
• Ability to stand for extended periods and lift up to 30 lbs.

Responsibilities

• Serve as a professional ambassador for the firm, delivering a warm, polished hospitality experience to clients, visitors, and staff.
• Coordinate catering, conference centre services and meeting support for events and meetings.
• Prepare and maintain boardrooms and hospitality spaces to high standards.
• Respond quickly to last-minute meeting changes while maintaining service excellence.
• Provide coverage for reception and support other office service initiatives.

Skills

Hospitality excellence

Customer service

Interpersonal communication

Professional presence

Microsoft Office

Room booking systems

Discretion

Tools

Microsoft Office

Job description

Norton Rose Fulbright Canada LLP is seeking a hospitality-focused Catering Attendant / Receptionist to join our Vancouver office. This role will report to the Manager, Office Services & Facilities and will be responsible for delivering a first‑class hospitality experience to clients, lawyers, executives and staff through the seamless coordination of catering, conference centre services and meeting support. The successful candidate will be passionate about service excellence, take pride in creating welcoming and professional environments, and possess the ability to anticipate needs before they arise. This position plays an important role in supporting high‑profile client meetings, executive events and firm functions where attention to detail, responsiveness and discretion are essential. Working hours are typically Monday to Friday, 7:00 a.m. to 3:00 p.m., but may vary between 6:00 a.m. and 6:00 p.m. as required (some overtime may be required).

Published October 6, 2026

Location 510 West Georgia St, Vancouver, Canada

Category Office Services

Job Type Full‑time

Minimum 43,300

Maximum 53,400

You Will Be Focusing On

• Serve as a professional ambassador of the firm, providing a warm, polished and responsive experience for clients, visitors, lawyers and executives.
• Anticipate client needs and proactively address requests to ensure a seamless hospitality experience.
• Support high‑profile client meetings, executive functions and firm events, exercising professionalism, discretion and sound judgment at all times. This may occur outside of regular business hours.
• Ensure all client‑facing areas consistently reflect the firm's standards of excellence.
• Build effective working relationships at all levels of the organization, including senior leadership and executive stakeholders.

Coordinating Hospitality, Catering and Conference Centre Services

• Coordinate the setup, delivery and presentation of catering services for meetings, conferences and special events, liaising with the reception, facility and technical team as required.
• Prepare and maintain boardrooms, conference facilities, and hospitality areas to ensure they are clean, fully equipped, organized and ready for use.
• Respond quickly to changing meeting requirements and last‑minute requests while maintaining exceptional service standards.
• Assist with room setups, event logistics and meeting support services as required.

Maintaining Operational Excellence

• Maintain hospitality spaces, kitchens, coffee stations, collaborative spaces, visitor offices, conference area and lounges to the highest standards of cleanliness, safety and presentation.
• Monitor inventory levels, coordinate supply replenishment and support vendor relationships.
• Process invoices, maintain service records and complete administrative tasks related to hospitality operations.
• Ensure compliance with food handling, health and safety, and firm service standards.
• Maintain hospitality equipment readiness and troubleshoot routine operational issues to minimize service disruption.
• Handle confidential and sensitive information with a high degree of discretion, professionalism and accuracy.
• Provide coverage for reception and assist with other office service initiatives as assigned.
• Contribute to a culture of continuous improvement and service excellence within the Office Services & Facilities team.

What You Bring To The Role

• A passion for hospitality and delivering exceptional service to clients, executives and colleagues in a professional, fast‑paced environment.
• Experience in hospitality, conference services, catering, hotels, corporate offices, professional services or other customer‑focused environments.
• Strong interpersonal and communication skills, with a professional presence, sound judgment and the ability to build positive relationships at all levels.
• Excellent organizational skills, attention to detail and the ability to manage multiple priorities while remaining calm and responsive under pressure.
• Proficiency with Microsoft Office, room booking systems and other workplace technologies, combined with a proactive, solutions‑oriented approach to service delivery.
• Flexible and adaptable, with the willingness to support events, meetings and business requirements that may occasionally require work outside regular business hours ability to stand for extended periods and lift supplies or equipment up to 30 lbs.
• Excellent written and spoken English required, with French considered an asset.

Why Join Our Team

• Hybrid work environment
• Retirement savings plan with employer contribution
• Benefit premiums paid by the firm
• Telemedicine services
• Wellness matters: Flexible health and wellness allowance that covers much more than gym memberships!
• Training and development programs based on your interests and needs

Vancouver: $43,300 - $53,400

As part of a global legal practice, Norton Rose Fulbright Canada embrace a culture of excellence and client service, but always with a focus on flexibility, respect, diversity and openness. We strive to create an equitable, inclusive environment where everyone can bring their whole self to work and realize their career potential.

Please note that applicants who receive an employment offer may be required during their employment with Norton Rose Fulbright to provide proof of vaccinations recommended from time to time by government or public health authorities. Norton Rose Fulbright has a duty to accommodate those who are unable to get vaccinated due to protected grounds. For applicants who require an accommodation, please contact us to discuss further.

nortonrosefulbright.com

Please note that this job posting is being advertised to fill an existing vacancy.