Casual Client Services & Center Coordinator

Open-Door-Group; Edmonton; On-site; CAD 36,000 - 39,000; Part time

Job summary

Open Door Group in Edmonton is seeking a Client Service Administrator for our Community Centre. This casual, on-site role handles front-line customer service, data-entry, and administrative tasks to keep our centers running smoothly.

The position involves greeting clients, guiding them to services, scheduling appointments, answering calls, and supporting the Centralized Administration team when needed. Proficiency in MS Office and strong communication are essential.

Qualifications

• Grade 12; Office Administration Certificate preferred.
• Non-Violent Crisis Intervention Training (can be acquired after hire).
• Recent, related experience of one year.
• Or an equivalent combination of education, training, and experience.
• Must provide a satisfactory criminal background check.

Responsibilities

• Greet clients and provide a warm welcome; direct to appropriate services.
• Handle inquiries, support service applications, and orient clients to centre resources.
• Perform data entry, maintain resource centre information, and schedule appointments.
• Answer and direct incoming calls; provide coverage for Centralized Administration as needed.

Skills

Communication

Conflict resolution

Independent work

Team collaboration

MS Office & Acrobat Pro

Education

Grade 12

Office Administration Certificate

Non-Violent Crisis Intervention Training

Tools

Microsoft Office

Adobe Acrobat Pro

Job description

Open Door Group in Edmonton is seeking a Client Service Administrator for our Community Centre. This casual, on-site role handles front-line customer service, data-entry, and administrative tasks to keep our centers running smoothly.

The position involves greeting clients, guiding them to services, scheduling appointments, answering calls, and supporting the Centralized Administration team when needed. Proficiency in MS Office and strong communication are essential.