Casual Care Scheduler – 2PM–10PM, Patient Match

Extendicare; Belleville; On-site; CAD 42,000 - 62,000; Part time

Benefits offered by this job

Recognition programs

Part-time and full-time opportunities

Health and dental benefits

Education allowance for employees and

Employee Assistance Program

Exclusive offers

Job summary

ParaMed Home Health Care is hiring a Casual Assignment Coordinator to serve as the primary contact for clients and field staff, matching patients with suitable caregivers. The role includes building patient schedules, data entry, and handling inquiries from funders, staff, patients, and families.

Hires should have at least one year of administrative experience and scheduling exposure; strong computer and communication skills are essential.

Qualifications

• One year administrative or office experience is an asset.
• Scheduling experience is an asset.
• Strong computer skills.
• Superior customer service skills.
• Ability to effectively communicate both orally and written.
• Compassion and empathy when interacting with patients and their families.

Responsibilities

• Assign appropriate staff to patients based on times suggested by patients, staff availability and relevant skill sets.
• Build a care schedule for patients.
• Enter and update employee and patient data within the computerized system.
• Respond professionally to calls and electronic communications from funders, staff, patients, and families.
• Document and report all staff and patient interactions.

Skills

Admin experience

Scheduling experience

Computer skills

Customer service

Written and oral communication

Compassion and empathy

Tools

Computers

Job description

ParaMed Home Health Care is hiring a Casual Assignment Coordinator to serve as the primary contact for clients and field staff, matching patients with suitable caregivers. The role includes building patient schedules, data entry, and handling inquiries from funders, staff, patients, and families.

Hires should have at least one year of administrative experience and scheduling exposure; strong computer and communication skills are essential.