Casual Assignment Coordinator

Extendicare; Belleville; On-site; CAD 42,000 - 62,000; Part time

Benefits offered by this job

Recognition programs

Part-time and full-time opportunities

Health and dental benefits

Education allowance for employees and

Employee Assistance Program

Exclusive offers

Job summary

ParaMed Home Health Care is hiring a Casual Assignment Coordinator to serve as the primary contact for clients and field staff, matching patients with suitable caregivers. The role includes building patient schedules, data entry, and handling inquiries from funders, staff, patients, and families.

Hires should have at least one year of administrative experience and scheduling exposure; strong computer and communication skills are essential.

Qualifications

• One year administrative or office experience is an asset.
• Scheduling experience is an asset.
• Strong computer skills.
• Superior customer service skills.
• Ability to effectively communicate both orally and written.
• Compassion and empathy when interacting with patients and their families.

Responsibilities

• Assign appropriate staff to patients based on times suggested by patients, staff availability and relevant skill sets.
• Build a care schedule for patients.
• Enter and update employee and patient data within the computerized system.
• Respond professionally to calls and electronic communications from funders, staff, patients, and families.
• Document and report all staff and patient interactions.

Skills

Admin experience

Scheduling experience

Computer skills

Customer service

Written and oral communication

Compassion and empathy

Tools

Computers

Job description

Job Description

* This is a CASUAL position, but does require 3 weeks of full-time paid training to start

* 2PM-10PM shift

* Previous scheduling or office experience is required

As acasual Assignment Coordinator,you will act as the primary point of contact for clients and field staff, offering superior customer service skills asyoumatch clients in need of care to appropriate field staff.

Whyyou’ll love working here:

• Celebration and Recognition programs
• Part time and Full-time opportunities
• Comprehensivehealthand dental benefitplans
• Educationallowance for employees and family
• Employee Assistance Program
• Employee perks and exclusive offers

What you’ll do:

• Assignappropriate staff topatientsbased on a variety of factors including times suggested bypatients, staff availability and relevant skill sets
• Build a care schedulefor patients
• Enter and update employee andpatientdata within computerized system
• Respond professionally and courteously to calls and electronic communication from funders, staff,patients, and families
• Document and appropriately reportall staff and patient interactions

Whatyou bring:

• One year administrative or office experienceis an asset
• Scheduling experience is an asset
• Strong computer skills
• Superior Customer service skills
• Ability to effectively communicate both orally and written
• Compassion and empathy when interacting with patients and their families

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

We are committed to providing an accessible and inclusive hiring process. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Time Type

Part time

Compensation Details

Compensation will be discussed during the recruiting process.

As the leading home care provider in the country, ParaMed Home Health Care, has proudly been helping Canadians live better at home since 1974.

When you join ParaMed, you become part of a caring community of over 12,000 dedicated professionals committed to delivering compassionate, person-centred care.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

ParaMed is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.