Case Manager - Social Services

Placements24; Kimberley; Hybrid; CAD 60,000 - 75,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Placements24 in Kimberley is seeking an experienced Case Manager to join our Social Services team. You will assess client needs, develop individualized support plans, and coordinate services to help clients reach personal and social goals.

This hybrid role blends in-person client work with remote administration, requiring strong communication, advocacy, and collaboration with community partners. A Bachelor’s degree in Social Work or a related field and at least three years of case management

Qualifications

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
• Minimum of 3 years of experience in case management or social services.
• Solid understanding of social welfare systems, community resources, and relevant legislation.
• Excellent assessment, planning, communication, and interpersonal skills.

Responsibilities

• Conduct comprehensive client assessments to identify needs, strengths, and barriers.
• Develop, implement, and monitor individualized case plans in collaboration with clients.
• Coordinate access to a range of social services, including housing, employment, healthcare, and financial assistance.
• Provide ongoing support, counseling, and advocacy for clients throughout their case journey.
• Maintain accurate, detailed, and confidential client records and progress notes.
• Liaise with community partners, government agencies, and other stakeholders to ensure integrated service delivery.
• Conduct regular follow-ups to evaluate client progress and adjust support plans as needed.

Skills

Assessment & planning

Communication skills

Interpersonal skills

Caseload management

Education

Bachelor's degree in Social Work, Psychology, Sociology, or related field

Tools

Case management software

Virtual communication tools

Job description

About the Role

Our client is seeking an experienced and organized Case Manager to join their Social Services team in Kimberley . This role focuses on assessing client needs, developing individualized support plans, and coordinating services to help clients achieve their personal and social goals. You will work closely with individuals and families facing various challenges, connecting them with essential resources and advocating on their behalf. This hybrid position requires both in‑person client engagement and remote administrative duties, offering a balanced approach to case management.

Key Responsibilities

• Conduct comprehensive client assessments to identify needs, strengths, and barriers.
• Develop, implement, and monitor individualized case plans in collaboration with clients.
• Coordinate access to a range of social services, including housing, employment, healthcare, and financial assistance.
• Provide ongoing support, counseling, and advocacy for clients throughout their case journey.
• Maintain accurate, detailed, and confidential client records and progress notes.
• Liaise with community partners, government agencies, and other stakeholders to ensure integrated service delivery.
• Conduct regular follow‑ups to evaluate client progress and adjust support plans as needed.

Requirements

• Bachelor's degree in Social Work, Psychology, Sociology, or a related field.
• Minimum of 3 years of experience in case management or social services.
• Solid understanding of social welfare systems, community resources, and relevant legislation.
• Excellent assessment, planning, communication, and interpersonal skills.
• Proficiency in case management software and virtual communication tools.
• Ability to manage a caseload effectively, balancing in‑person and remote tasks.

Benefits

• Competitive salary and benefits package.
• Hybrid work model offering flexibility.
• Opportunities for professional development and training.
• Supportive team culture focused on client success.
• The opportunity to empower individuals and foster positive change in Kimberley .