Case Manager

Government of Manitoba; Winnipeg; Sur place; CAD 69 000 - 84 000; Plein temps

Avantages offerts par ce poste

Defined pension plan

Life insurance coverage

Long-Term Disability Plan

Health and vision benefits

Résumé du poste

The Case Manager at the Office of the Public Guardian and Trustee of Manitoba (PGT) manages a full and complex caseload for Manitobans who lack capacity, handling personal care and property decisions under relevant acts. You will develop budgets, respond to funding requests and ensure compliance with governing legislation.

The position supports a public service that emphasizes equity, professional growth, and high-quality service, with a comprehensive benefits package and competitive salary.

Qualifications

• Experience managing a large, complex caseload independently.
• Ability to interpret policies, procedures and legislation relevant to client care and asset management.
• Strong assessment, research and information evaluation skills for personal care decisions.
• Excellent written and verbal communication with diverse stakeholders.

Responsabilités

• Manage a full caseload of clients under guardianship or substitute decision maker arrangements.
• Make complex personal care and asset management decisions.
• Develop individualized client budgets based on income and expenses.
• Ensure compliance with The Mental Health Act and related legislation and policies.
• Collaborate with multidisciplinary teams and report findings clearly.

Connaissances

Caseload management

Policy interpretation

Analytical decision making

Communication skills

Formation

Case management/training certification

Description du poste

Advertisement Number: 45679

Salary(s): ES3 $68,692.00 - $84,390.00 per year

Closing Date: October 2, 2026

The Manitoba government recognizes the importance of building an exemplary public service reflective of the citizens it serves, where diverse abilities, backgrounds, cultures, identities, languages and perspectives drives a high standard of service and innovation. The Manitoba government supports equitable employment practices and promotes representation of designated groups (women, Indigenous people, persons with disabilities, visible minorities).

Employment Equity is a factor in selection for this competition. Consideration will be given to women, Indigenous people, visible minorities and persons with disabilities.

An eligibility list may be created for similar positions and will remain in effect for 12 months.

Introduction

The Office of the Public Guardian and Trustee of Manitoba (PGT) is a provincial government Special Operating Agency that is appointed as a last resort to provide a number of services to Manitobans. The Adult Services Section of the PGT is responsible for managing the personal care and property of Manitobans when the PGT has been appointed as committee or substitute decision maker for Manitobans who have been assessed as incapable due to a mental illness or an intellectual disability and there is no one else willing, able or suitable to act on behalf of the person.

Duties

The Case Manager (CM) manages a full and complex caseload of client files where the Public Guardian and Trustee of Manitoba (PGT) has been appointed under The Mental Health Act or under The Adults Living with an Intellectual Disability Act, to manage the personal care and/or property of individuals who lack the capacity to do so themselves. The CM is required to make complex decisions regarding a client's personal care, including medical treatment decisions. The CM is also required to identify and manage a client's property, which involves developing individualized client budgets (based on the particular client’s income and expenses), responding to funding requests and dealing with personal property and real property. The CM works independently, in accordance with established policies, procedures and legislation. The CM must have very good time management skills to case manage the client volume and the competing demands of the position.

Why Work For Manitoba Government

The Manitoba government values its employees, recognizing the important role that each person plays in delivering exceptional services, programs and support to the province. Your important contributions are recognized with a comprehensive package of benefits, including an attractive salary, pension plan, health and wellness benefits, and other supports to encourage work-life balance.

• Defined pension plan
• Life insurance coverage
• Long-Term Disability Plan
• Employer paid health care benefits including health, dental and vision
• Extended health care for services such as physiotherapy, chiropractor, massages, acupuncture and more
• Annual health spending account for eligible employees

Commitment to Health and Wellness

• Employee and Family Assistance Program
• Paid time-off including sick leave, wellness days and family related leave days
• Flexible work arrangements for eligible positions
• Generous vacation entitlements, increasing with years of service
• Parental, maternity, and adoptive leave options

Professional Growth & Development

We want our employees to thrive and grow, and are committing to investing in their development. We offer multiple avenues of support such as inhouse training, educational assistance and leadership development programs to help achieve these goals.

Organizational Culture and Values

The Manitoba government is committed to a work environment and culture that values and recognizes every employee. When we look at Manitoba’s Public Service, we see a reflection of Manitoba’s diversity. We come from differing educational, cultural, and ethnic backgrounds and work in a wide array of jobs across the province, we are all public servants.

Impact on Manitoba’s Future

By working for Manitoba’s Public Service, you have the unique opportunity to use your time to serve the land, communities, and the people of Manitoba. You can leave a lasting mark that will impact both current and future generations.

Qualifications

• Experience managing a large and complex caseload independently.
• Ability to interpret and apply policies, procedures and legislation relevant to client care and asset management.
• Ability to interact effectively with a wide range of stakeholders including legal professionals, other service providers, clients, families and the public.
• Strong assessment skills with the ability to reasearch, gather and evaluate information to make informed personal care and property decisions on behalf of clients.
• Strong ability to manage high volumes of work in a dynamic environment with competing priorites while maintaining accuracy and attention to detail.
• Ability to work collaboratively and effectively within a multidisciplinary team environment.
• Strong verbal communication skills with the ability to communicate clearly and concisely including with vulnerable popluations.
• Strong writing skills for reports, letters and memos.
• Experience preparing budgets and managing financial documents related to client assets and entitlements.
• Professional experience working with people living with mental illness, dementia or intellectual disability.
• Familiarity with benefit progrems, entitlements and provincial legislation related to guardianship and trusteeship.
• Training or certification in case management, mental health, estate and trust management.

Conditions of Employment

• Must be legally entitled to work in Canada
• Must provide and maintain a satisfactory Criminal Record Check (including Vulnerable Sector Search)
• Must provide and maintain a satisfactory Child Abuse Registry Check and Adult Abuse Registry Check

Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When applying to this position, please indicate the advertisement number and position title in the subject line and/or body of your email. Your cover letter, resumé and/or application must clearly indicate how you meet the qualifications.

Please be advised that job competitions for represented positions may be grieved by internal represented applicants. Should a selection grievance be filed, information from the competition file will be provided to the grievor's representative. Personal information irrelevant to the grievance and other information protected under legislation will be redacted.