Care Scheduling Specialist (Nights & Weekends)

ParaMed Home Health Care; Oshawa; On-site; CAD 31,000 - 37,000; Part time

Job summary

ParaMed Home Health Care is seeking a Scheduling Coordinator in Oshawa, ON. This part-time role involves nights and rotating weekends, with duties centered on matching clients to staff, building care schedules, and maintaining accurate records.

You will respond to calls and messages professionally, document interactions, and ensure data is up to date in our systems while demonstrating empathy for patients and families.

Qualifications

• One year administrative or office experience is an asset.
• Scheduling experience is an asset.
• Strong computer skills.
• Superior customer service skills.
• Ability to effectively communicate both orally and written.
• Compassion and empathy when interacting with patients and their families.

Responsibilities

• Assign appropriate staff to patients based on times suggested by patients, staff availability and relevant skill sets.
• Build a care schedule for patients.
• Enter and update employee and patient data within computerized system.
• Respond professionally and courteously to calls and electronic communication from funders, staff, patients, and families.
• Document and appropriately report all staff and patient interactions.

Skills

Administrative experience

Scheduling experience

Computer skills

Customer service

Communication

Empathy

Job description

ParaMed Home Health Care is seeking a Scheduling Coordinator in Oshawa, ON. This part-time role involves nights and rotating weekends, with duties centered on matching clients to staff, building care schedules, and maintaining accurate records.

You will respond to calls and messages professionally, document interactions, and ensure data is up to date in our systems while demonstrating empathy for patients and families.