Part-Time Care Team Coordinator (Afternoons)

triOS Education Group; Canada; On-site; CAD 21,000 - 30,000; Part time

Benefits offered by this job

Celebration programs

Part time and Full-time opportunities

Health and dental benefits

Education allowance for employees and…

Employee Assistance Program

Exclusive offers and perks

Job summary

ParaMed in Canada is seeking a part-time afternoons Customer Care Coordinator to join our team. You will be the primary contact for clients and field staff, matching clients in need of care to appropriate caregivers while delivering outstanding service.

Responsibilities include assigning staff to patients based on availability and skills, building care schedules, maintaining patient data in our system, and handling calls and emails professionally. Prior admin experience is an asset.

Qualifications

• One year administrative or office experience is an asset.
• Scheduling experience is an asset.
• Strong computer skills.
• Superior customer service skills.
• Ability to effectively communicate both orally and written.
• Compassion and empathy when interacting with patients and their families.

Responsibilities

• Assign appropriate staff to patients based on times and staff availability and skill sets.
• Build a care schedule for patients.
• Enter and update employee and patient data within computerized system.
• Respond professionally and courteously to calls and electronic communication from funders, staff, patients, and families.
• Document and report all staff and patient interactions.

Skills

Customer service

Computer skills

Communication

Empathy

Administrative experience

Job description

ParaMed in Canada is seeking a part-time afternoons Customer Care Coordinator to join our team. You will be the primary contact for clients and field staff, matching clients in need of care to appropriate caregivers while delivering outstanding service.

Responsibilities include assigning staff to patients based on availability and skills, building care schedules, maintaining patient data in our system, and handling calls and emails professionally. Prior admin experience is an asset.