Care Scheduler

Remember When Homecare; Nova Scotia; Híbrido; CAD 28.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Dental care

Extended health care

Life insurance

Paid time off

RRSP matching

On-site parking

Professional development

Career pathways

Mentorship program

Onboarding training

Scheduling software access

Team recognition

Descripción de la vacante

Remember When Healthcare in Nova Scotia is seeking a Scheduling Coordinator to match caregivers with clients, maintain schedules, and communicate with families and staff. You will ensure continuity of care and support independent living at home.

Ideal candidates are organized, empathetic, and proficient with scheduling software and mobile apps. We offer competitive hourly pay, dental and extended health care, life insurance, paid time off, RRSP matching, on-site parking, and opportunities for

Formación

• Minimum 1 year of scheduling or coordination experience (required).
• Strong computer skills and confidence using scheduling tools and mobile apps.
• Excellent communication, professionalism, and customer service etiquette.
• Ability to stay calm and organized under pressure.

Responsabilidades

• Use scheduling software to coordinate caregiver schedules according to client care plans and preferences.
• Communicate accurate, timely schedules to caregivers.
• Manage last-minute scheduling challenges and fill shifts promptly.
• Maintain up-to-date caregiver availability and client records.
• Build strong, professional relationships with caregivers, clients, and families.
• Communicate schedule updates clearly and with empathy.
• Collaborate with internal teams to share feedback and resolve issues.
• Document all updates and critical information accurately in the system.
• Ensure continuity of care and client satisfaction through proactive scheduling.

Conocimientos

Scheduling experience

Communication

Customer service

Organized

Empathy

Problem solving

Herramientas

Scheduling software

Mobile apps

Descripción del empleo

At Remember When Healthcare, we believe consistent, compassionate care can change lives. Our Scheduling Coordinators are at the heart of our mission — ensuring clients receive the right care, at the right time, by the right people.

With decades of combined experience, our office team works collaboratively to support each other and ensure exceptional client experiences. If you’re organized, empathetic, and thrive on problem-solving, we’d love to have you join our team.

About the Role

As a Scheduling Coordinator, you will play an integral role in delivering critical homecare services for Nova Scotians. You’ll be responsible for efficiently matching caregivers with clients, maintaining communication with families and staff, and ensuring continuity of care.

Your work helps individuals remain independent in their homes and communities — making a real, daily difference.

Why You’ll Love Working Here

Join a team of professional, reliable employees who value respect, accountability, and collaboration. We focus on person-centered care that empowers the individual beyond their diagnosis — and we extend that same compassion to our staff.

We also understand that supporting others starts with supporting our team. That’s why we offer mentorship, flexibility, and meaningful opportunities to grow your career in healthcare administration.

Hours of Work

• Monday to Friday (daytime and evening rotation hours)
• Weekend and holiday relief (12-hour shifts) on a rotation
• Predictable scheduling with supportive coverage for time off

What We Offer

• Competitive hourly rate: CA$20.00–CA$26.00 per hour
• Dental and extended health care
• Life insurance
• Paid time off
• RRSP matching
• On-site parking
• Professional development and mentorship opportunities
• Career pathways into leadership, client services, or operations
• Supportive onboarding program with continuous training
• Access to modern scheduling and communication software
• Collaborative team environment with recognition and appreciation events

Primary Responsibilities

• Use scheduling software to coordinate caregiver schedules according to client care plans and preferences
• Communicate accurate, timely schedules to caregivers
• Manage last-minute scheduling challenges and fill shifts promptly
• Maintain up-to-date caregiver availability and client records
• Build strong, professional relationships with caregivers, clients, and families
• Communicate schedule updates clearly and with empathy
• Collaborate with internal teams to share feedback and resolve issues
• Document all updates and critical information accurately in the system
• Ensure continuity of care and client satisfaction through proactive scheduling

Qualifications

• Minimum 1 year of scheduling or coordination experience (required)
• Strong computer skills and confidence using scheduling tools and mobile apps
• Excellent communication, professionalism, and customer service etiquette
• Ability to stay calm and organized under pressure