CANEX - Home and Electronics Sales Associate-EN

Canadian Forces Morale and Welfare Services; Ottawa; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Defined benefit pension plan

Tuition reimbursement

LinkedIn Learning

Discounts via CF One

Job summary

CFMWS – Home and Electronics Sales Associate role in Ontario provides retail services to CAF members and their families. You will assist in setting up electronics, computers, appliances and furniture departments, offering technical and professional sales advice and helping with stock orders.

Shelves will be stocked, faced and properly signed, with clear explanations of extended warranties and accessories. The role also includes operating Point of Sale systems, handling cash, taking orders, and

Qualifications

• Combination of education, training and experience acceptable.
• Customer service and retail experience preferred.

Responsibilities

• Provide retail services to CAF members and their families.
• Assist in setting up electronics, computers, appliances and furniture departments and provide product advice.
• Assist with stock orders and ensure shelves are stocked, faced and signed.
• Operate POS systems and process debit/credit transactions; manage cash float.
• Explain and sell extended warranty programs and accessories.

Skills

Customer service

Cash handling

Retail sales

French language (asset)

Tools

POS systems

Stock management

Job description

CFMWS – WHERE PURPOSE MEETS PASSION!

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

The Role

As a Home and Electronics Sales Associate, you provide retail services to a unique client base - members of the Canadian Armed Forces (CAF) and in assisting them, you are helping your community. You assist in the set-up of the electronics, computers, appliances, and furniture departments and provide technical and professional advice on sales and products offered. You assist with ordering stock and ensure that shelves are stocked, faced, and properly signed. You explain and sell extended warranty programs and accessories.

The Home and Electronics Sales Associate may also provide a variety of other retail services, including regular retail services, dry cleaning, lottery services, self-serve gas services, and postal services. You will operate Point of Sales systems, the debit/credit machine, and maintain a float. You may take and prepare food and beverage orders and prepare takeout food, while ensuring cleanliness of food service and eating areas.

This is a role where everyone works as one team using modernized technology and an understanding of the unique pressures and rewards of military service to provide the best customer experience for our members and to simplify and improve their lives. If you thrive in a customer focused environment and in a culture that is passionate about exceeding customer expectations, this is the opportunity for you.

Qualifications Needed

• An acceptable combination of education, training, and experience
• Food Handling Certification, as required

Experience

• In electronics, computers equipment, furniture and appliances
• In selling extended warranty and accessories
• In cash handling
• In sales and merchandising

Competencies

Client focus, organizational knowledge, communication, innovation, teamwork and leadership

Language Requirements

• English Essential, Bilingual (English and French) an asset
• Reading: Basic
• Writing: Basic
• Oral: Functional

Benefits Available

• Health Benefits: Healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program and mental health support.
• Work Life Balance: Paid/unpaid leave, including vacation pay, family related leave and personal days.
• Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.
• Learning and Development: Tuition Reimbursement Program, online learning opportunities including a LinkedIn Learning subscription and second language training.
• Perks: Discounts provided through CF One Member Appreciation.
• Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

Other Information

• Perform moderate lifting, carrying, pulling and/or pushing (i.e. more than 10 lbs/4.5 kg but less than 50 lbs/23 kg
• This is an on-site position with an assigned work location.

START DATE

24 August 2026 to 25 June 2027

INCLUSION AND ACCOMMODATION

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported.We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.

Ontario