(CAN) Stocking 2 Team Lead

Walmart Canada; Hamilton; On-site; CAD 24,000 - 34,000; Full time

Benefits offered by this job

Disability accommodations

Job summary

Walmart Canada in Hamilton, Ontario is seeking an associate to support backroom and unloading operations and assist on the sales floor as needed. You will lead team huddles, promote products, ensure security of high-ticket items, and train associates under the guidance of the Store Management Team.

The role emphasizes customer service excellence, safety, and involvement in daily tasks and scheduling with People Lead. Minimum age is 16+ and the rate starts at 21.20 CAD per hour.

Qualifications

• Customer-focused service and issue resolution.
• Ability to coordinate tasks and support management.
• Effective communication with associates during shifts.
• Ability to train and develop team members.
• Maintain safety and housekeeping standards.

Responsibilities

• Provide excellent customer service by greeting customers and assisting with products and services.
• Coordinate task completion per priorities from Coaches and Store Management.
• Monitor backroom appearance and merchandising; implement changes as needed.
• Lead daily team huddles, communicate updates, and track productivity.
• Ensure high-ticket items are secured and complete daily audits.
• Discuss schedules with People Lead and support with recruitment.

Skills

Customer service

Team leadership

Communication

Training

Problem solving

Tools

GTA/Workday tasks

Job description

Position Summary...

Assists in the leadership of the backroom and unloading department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Stocking 1 and 2 Coach and the Store Management Team.
• Assesses the overall presentation of backroom and appearance, noting deficiencies for corrective action and executing merchandising display changes or stocking where required.
• Ensure strong communication with associates and management with the planning meeting, lead the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.
• Ensuring all high ticket merchandise is secured, all doors and lockups are secured when not in use and completing daily audits as per program.
• Review completed schedules with People Lead.
• Tours assigned areas with the Coach and team associates validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure.
• Complete GTA/Workday tasks and supports Management
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $21.20.

Le taux horaire minimum pour ce poste débute à 21.20.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

510 CENTENNIAL PKWY N, HAMILTON, ON L8E 0G2, Canada

Important Note

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