(CAN) Stocking 2 Team Lead

Walmart Canada; Pointe-Claire; On-site; CAD 25,000 - 35,000; Full time

Benefits offered by this job

Employee discount

Training and development

Job summary

Walmart Canada is seeking a capable supervisor to assist in the backroom and unloading department, ensuring smooth operations and superior customer service. You will guide associates, respond to inquiries, and train teammates while maintaining store standards on merchandise presentation.

Responsibilities include coordinating tasks with coaches and managers, conducting daily huddles, and supporting recruiting and onboarding efforts.

Qualifications

• Must be 16 years or older.
• Experience in customer service or retail operations is preferred.
• Ability to lead a team and communicate clearly with associates and management.

Responsibilities

• Provide excellent customer service by greeting customers, promoting products, helping with purchases, and resolving issues.
• Coordinate task completion with Stocking Coaches and Store Management Team.
• Review backroom presentation and merchandising, and perform stocking as needed.

Skills

Customer Service

Leadership

Team Coordination

Communication

Merchandising

Workday

Tools

Workday

Job description

Position Summary...

Assists in the leadership of the backroom and unloading department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do...

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Stocking 1 and 2 Coach and the Store Management Team.
• Assess the overall presentation of backroom and appearance, noting deficiencies for corrective action and executing merchandising display changes or stocking where required.
• Ensure strong communication with associates and management with the planning meeting, lead the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.
• Ensuring all high ticket merchandise is secured, all doors and lockups are secured when not in use and completing daily audits as per program.
• Review completed schedules with People Lead.
• Tours assigned areas with the Coach and team associates validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure.
• Complete GTA/Workday tasks and supports Management
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $21.85.

Le taux horaire minimum pour ce poste débute à 21.85.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

195 Boul Hymus, Pointe-Claire, QC H9R 1E9, Canada

Important Note:

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