(CAN) Stocking 2 Team Lead

Walmart Canada; Greater Napanee; On-site; CAD 24,000 - 34,000; Full time

Job summary

Walmart Canada in Napanee, ON is recruiting for a backroom and unloading supervisor role. You will assist in leading the backroom, respond to issues, and train associates while delivering high customer service and ensuring task completion.

You will plan department activities based on workload, coordinate with the Stocking Coaches and Store Management, supervise merchandising, and maintain safety and security measures.

Qualifications

• Minimum age 16 or older.
• Experience in retail or customer service is a plus.

Responsibilities

• Provide excellent Customer Service by greeting customers and helping with product choices.
• Coordinate task completion with Stocking 1 & 2 Coaches and Store Management.
• Review backroom appearance and assist with merchandising and stocking.
• Lead daily team huddles and communicate updates and goals.
• Secure high ticket items and complete daily safety audits.
• Review schedules with People Lead.
• Identify training opportunities and develop associates through teaching.
• Ensure a safe, clean work environment and adhere to policy.
• Complete GTA/Workday tasks and support management.
• Assist with recruiting and hiring new associates.

Skills

Customer service

Team leadership

Merchandising

Training

Safety awareness

Job description

Position Summary...

Assists in the leadership of the backroom and unloading department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do...

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Stocking 1 and 2 Coach and the Store Management Team.
• Assesses the overall presentation of backroom and appearance, noting deficiencies for corrective action and executing merchandising display changes or stocking where required.
• Ensure strong communication with associates and management with the planning meeting, lead the daily Team Huddle at the start of each shift, and provide the team with updates, set goals, and track productivity.
• Ensuring all high ticket merchandise is secured, all doors and lockups are secured when not in use and completing daily audits as per program.
• Review completed schedules with People Lead.
• Tours assigned areas with the Coach and team associates validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure.
• Complete GTA/Workday tasks and supports Management
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $20.85.

Le taux horaire minimum pour ce poste débute à 20.85.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

89 JIM KIMMETT BLVD, NAPANEE, ON K7R 3L1, Canada

Important Note:

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