(CAN) Grocery Department Manager

Walmart Canada Corp; Fort St. John; On-site; CAD 24,000 - 34,000; Full time

Job summary

Walmart Canada Corp. in Fort St. John, BC is seeking a Department Manager to lead a team on the salesfloor, coordinate handheld terminal activities, and ensure a zoned, stocked store floor while delivering excellent customer service.

You will plan duties based on workload and traffic patterns, coach associates, and uphold safety standards in a busy retail environment at 9007 96A ST, Fort St John, BC.

Qualifications

• Customer service experience preferred.
• Ability to lead a team and coordinate tasks.

Responsibilities

• Providing excellent Customer Service by greeting customers, helping with product promotion, locating merchandise and assisting in purchases.
• Delegate, assist and follow-up on Customer Availability Process tasks – Section Work, Capping bins, Stocking picks.
• Delegate, assist and follow-up on price changes and feature sets.
• Delegate, assist and follow-up on modular completion in assigned area.
• Delegate and support with coverage in required areas on the salesfloor, recovery and zoning activities.
• Contribute to a safe, clean and hazard-free environment by following company policy and safety logs.
• Ensure associates take breaks per coverage needs.
• Train, coach and provide feedback to associates.

Skills

Customer service

Job description

Position Summary...

To provide customer service by coordinating the activities of associates to complete assigned handheld terminal activities. Ensuring a zoned and stocked salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by maintaining and recovering merchandise all in a safe and clean environment. This Department Manager will function as a lead of a team to strategically plan and execute duties based on workload and customer traffic patterns.

What you'll do...

• Job Responsibility #1 Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Job Responsibility #2 Delegate, assist andfollow-up on the completion of Customer Availability Process tasks - Section Work, Capping bins, Stocking picks.
• Job Responsibility #3 Delegate, assist andfollow-up on the completion of price changes and feature sets.
• Job Responsibility #4 Delegate, assist andfollow-up onmodular completion in assigned area.
• Job Responsibility #5 Delegate and support with coverage in required areas on the salesfloor as needed, support with recovery and zoning activities.
• Job Responsibility #6 Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Job Responsibility #7 Ensuring associate breaks are taken in accordance with coverage.
• Job Responsibility #8 Training, coaching and offering feedback to associates.

The minimum rate of pay for this position starts from $20.85.

Le taux horaire minimum pour ce poste débute à 20.85.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

9007 96A ST, FORT ST JOHN, BC V1J 7B6, Canada

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