(CAN) Grocery Department Manager

Walmart Canada; Fort St. John; On-site; CAD 24,000 - 34,000; Full time

Job summary

Walmart Canada in Fort St. John, BC seeks a Department Manager to lead a team on the sales floor. Responsibilities include coordinating associates, maintaining stocked merchandise, and delivering excellent customer service to shoppers.

The role emphasizes safety, efficient workload planning, and proactive guidance to staff in a fast-paced retail environment.

Qualifications

• Customer service mindset required for a busy sales floor.
• Ability to lead a team and coordinate tasks efficiently.
• Strong communication skills for staff and customers.
• Experience coaching and giving feedback to associates.

Responsibilities

• Provide excellent customer service by greeting customers and assisting with purchases.
• Delegate and follow up on store tasks such as stock availability and price changes.
• Coach and provide feedback to associates to improve performance.
• Support with coverage, recovery, and zoning on the sales floor as needed.
• Maintain a safe, clean environment and ensure merchandise is secure and organized.

Skills

Customer service

Team leadership

Communication

Coaching

Job description

Position Summary

To provide customer service by coordinating the activities of associates to complete assigned handheld terminal activities. Ensuring a zoned and stocked salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by maintaining and recovering merchandise all in a safe and clean environment. This Department Manager will function as a lead of a team to strategically plan and execute duties based on workload and customer traffic patterns.

What You’ll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Delegate, assist and follow‑up on the completion of Customer Availability Process tasks - Section Work, Capping bins, Stocking picks.
• Delegate, assist and follow‑up on the completion of price changes and feature sets.
• Delegate, assist and follow‑up on modular completion in assigned area.
• Delegate and support with coverage in required areas on the salesfloor as needed, support with recovery and zoning activities.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Ensuring associate breaks are taken in accordance with coverage.
• Training, coaching and offering feedback to associates.

The minimum rate of pay for this position starts from $20.85.

Le taux horaire minimum pour ce poste débute à 20.85.

Minimum Qualifications

• Age – 16 or older

Preferred Qualifications

• Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

Primary Location

9007 96A ST, FORT ST JOHN, BC V1J 7B6, Canada

Important Note

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