(CAN) Grocery Department Manager

Walmart Canada; Prince George; On-site; CAD 23,000 - 32,000; Full time

Job summary

Walmart Canada in Prince George, BC is seeking a Department Manager to coordinate associates and ensure a stocked salesfloor while delivering excellent customer service. You will lead a team, plan duties based on workload and traffic, and maintain a safe, clean environment.

The role starts at a minimum hourly rate of CAD 20.00, with opportunities for growth and additional responsibilities. This position requires strong communication, hands-on coaching, and adherence to company policies.

Qualifications

• Must be 16 years or older.

Responsibilities

• Provide excellent customer service by greeting customers and assisting with product questions and purchases.
• Delegate and oversee completion of Customer Availability Process tasks (Section Work, Capping bins, Stocking picks).
• Delegate, assist and follow-up on price changes and feature sets.
• Delegate, assist and follow-up on modular completion in assigned area.
• Support with coverage in required areas on the salesfloor and assist with recovery and zoning activities.
• Maintain a safe, clean and hazard-free work environment per policy and safety logs.
• Ensure associate breaks align with coverage needs.
• Train, coach and provide feedback to associates.

Skills

Customer service

Leadership

Team coordination

Safety compliance

Job description

Position Summary

To provide customer service by coordinating the activities of associates to complete assigned handheld terminal activities. Ensuring a zoned and stocked salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by maintaining and recovering merchandise all in a safe and clean environment. This Department Manager will function as a lead of a team to strategically plan and execute duties based on workload and customer traffic patterns.

What You'll Do

• Job Responsibility #1 Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Job Responsibility #2 Delegate, assist and follow-up on the completion of Customer Availability Process tasks - Section Work, Capping bins, Stocking picks.
• Job Responsibility #3 Delegate, assist and follow-up on the completion of price changes and feature sets.
• Job Responsibility #4 Delegate, assist and follow-up on modular completion in assigned area.
• Job Responsibility #5 Delegate and support with coverage in required areas on the salesfloor as needed, support with recovery and zoning activities.
• Job Responsibility #6 Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Job Responsibility #7 Ensuring associate breaks are taken in accordance with coverage.
• Job Responsibility #8 Training, coaching and offering feedback to associates.

The minimum rate of pay for this position starts from $20.00.

Le taux horaire minimum pour ce poste débute à 20.00.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

6565 SOUTHRIDGE AVE, PRINCE GEORGE, BC V2N 6Z4, Canada

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