(CAN) Grocery Department Manager

Walmart Canada; Lac-Mégantic; On-site; CAD 23,128 - 32,940; Full time

Job summary

Walmart Canada in Lac-Mégantic, QC is seeking a Department Manager to lead a team on the salesfloor, coordinate associate activities, and ensure stocked, safe displays while meeting customer needs. This role drives daily operations and customer satisfaction in a fast-paced retail environment.

You will train and coach associates, delegate tasks, manage workload based on traffic patterns, and uphold company policies.

Qualifications

• Minimum age 16 or older.
• Walmart will accommodate disability-related needs as required by law.

Responsibilities

• Providing excellent customer service by greeting customers and assisting with product/services decisions.
• Delegate and follow up on Customer Availability Process tasks and stocking activities.
• Delegate, assist and follow-up on price changes and feature sets.
• Delegate and follow-up on modular completion in assigned area.
• Support with coverage in required areas on the salesfloor and assist with recovery and zoning.
• Maintain safe, clean work environment and adherence to company policies (safety logs, displays).
• Ensure associates take breaks as per coverage needs.
• Train, coach and provide feedback to associates.

Skills

Customer service

Leadership

Coaching

Delegation

Training

Job description

Position Summary...

To provide customer service by coordinating the activities of associates to complete assigned handheld terminal activities. Ensuring a zoned and stocked salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by maintaining and recovering merchandise all in a safe and clean environment. This Department Manager will function as a lead of a team to strategically plan and execute duties based on workload and customer traffic patterns.

What You'll Do…

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.Job Responsibility
• Delegate, assist and follow-up on the completion of Customer Availability Process tasks - Section Work, Capping bins, Stocking picks.Job Responsibility
• Delegate, assist and follow-up on the completion of price changes and feature sets.Job Responsibility
• Delegate, assist and follow-up on modular completion in assigned area.Job Responsibility
• Delegate and support with coverage in required areas on the salesfloor as needed, support with recovery and zoning activities.Job Responsibility
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.Job Responsibility
• Ensuring associate breaks are taken in accordance with coverage.
• Training, coaching and offering feedback to associates.

The minimum rate of pay for this position starts from $20.35.

Le taux horaire minimum pour ce poste débute à 20.35.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

3130 Rue Laval, Lac-Megantic, QC G6B 1A4, Canada

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