(CAN) Grocery Department Manager

Walmart Canada; Williams Lake; On-site; CAD 23,000 - 32,000; Full time

Job summary

Walmart Canada in Williams Lake, BC is seeking a Department Manager to lead a team on the sales floor, coordinate handheld terminal tasks, and optimize customer service. The role focuses on planning duties based on workload and traffic patterns, while ensuring a safe and clean workplace and efficient merchandise recovery.

The position requires supervising associates, training, coaching, and maintaining high service levels.

Qualifications

• Age – 16 or older

Responsibilities

• Providing excellent Customer Service by greeting customers and assisting with purchases.
• Delegate and follow-up on Customer Availability Process tasks (Section Work, Stocking).
• Delegate price changes and feature sets.
• Delegate modular completion in assigned area.
• Support coverage on the salesfloor and recovery and zoning activities.
• Maintain a safe, clean, hazard-free environment per company policy.
• Ensure associate breaks align with coverage.
• Train, coach and provide feedback to associates.

Job description

Position Summary...

To provide customer service by coordinating the activities of associates to complete assigned handheld terminal activities. Ensuring a zoned and stocked salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by maintaining and recovering merchandise all in a safe and clean environment. This Department Manager will function as a lead of a team to strategically plan and execute duties based on workload and customer traffic patterns.

What You’ll Do...

Job Responsibility #1 Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.

Job Responsibility #2 Delegate, assist and follow-up on the completion of Customer Availability Process tasks - Section Work, Capping bins, Stocking picks.

Job Responsibility #3 Delegate, assist and follow-up on the completion of price changes and feature sets.

Job Responsibility #4 Delegate, assist and follow-up on modular completion in assigned area.

Job Responsibility #5 Delegate and support with coverage in required areas on the salesfloor as needed, support with recovery and zoning activities.

Job Responsibility #6 Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.

Job Responsibility #7 Ensuring associate breaks are taken in accordance with coverage.

Job Responsibility #8 Training, coaching and offering feedback to associates.

The minimum rate of pay for this position starts from $20.00.

Le taux horaire minimum pour ce poste débute à 20.00.

Minimum Qualifications...

Age – 16 or older

Preferred Qualifications...

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

1205 PROSPERITY WAY, WILLIAMS LAKE, BC V2G 0A6, Canada

Important Note:

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