Grocery Department Manager FT

Walmart Canada; Edmonton; On-site; CAD 36,000 - 42,000; Full time

Job summary

Walmart Canada in Edmonton is seeking a Department Manager to lead a team on the salesfloor, coordinate handheld terminal activities and ensure a zoned, stocked store that meets customer needs. You will guide daily tasks to meet workload and traffic patterns, while maintaining standards of service.

You will train and coach associates, delegate tasks, monitor pricing changes, and uphold safety and cleanliness as part of daily duties.

Qualifications

• Strong customer service orientation.
• Ability to lead a team and delegate tasks.
• Effective communication and problem-solving skills.

Responsibilities

• Provide excellent customer service by greeting customers and assisting with purchases.
• Delegate and follow up on Customer Availability Process tasks and stocking activities.
• Delegate, assist and follow up on price changes and feature sets.
• Delegate and follow up on modular completion in assigned area.
• Support coverage on salesfloor and assist with recovery and zoning.
• Contribute to a safe, clean work environment by following policy and completing safety logs.
• Ensure associate breaks align with coverage and schedules.
• Train, coach and provide feedback to associates.

Skills

Customer service

Team leadership

Communication

Problem solving

Job description

Position Summary

To provide customer service by coordinating the activities of associates to complete assigned handheld terminal activities. Ensuring a zoned and stocked salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by maintaining and recovering merchandise all in a safe and clean environment. This Department Manager will function as a lead of a team to strategically plan and execute duties based on workload and customer traffic patterns.

What You’ll Do

• Job Responsibility #1 Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Job Responsibility #2 Delegate, assist and follow-up on the completion of Customer Availability Process tasks - Section Work, Capping bins, Stocking picks.
• Job Responsibility #3 Delegate, assist and follow-up on the completion of price changes and feature sets.
• Job Responsibility #4 Delegate, assist and follow-up on modular completion in assigned area.
• Job Responsibility #5 Delegate and support with coverage in required areas on the salesfloor as needed, support with recovery and zoning activities.
• Job Responsibility #6 Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Job Responsibility #7 Ensuring associate breaks are taken in accordance with coverage.
• Job Responsibility #8 Training, coaching and offering feedback to associates.

The minimum rate of pay for this position starts from $17.75.

Le taux horaire minimum pour ce poste débute à 17.75.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

1 KINGSWAY GDN MALL, UNIT 101 EDMONTON, AB T5G 3A6, Canada

Important Note

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