(CAN) Grocery Department Manager

Walmart Canada; Edmonton; On-site; CAD 20,000 - 29,000; Full time

Job summary

Walmart Canada in Edmonton, AB is seeking a Department Manager to lead a team in delivering outstanding customer service, coordinating associate activities, stocking, and safety compliance on the sales floor.

You will guide duties based on workload and traffic, provide coaching, and ensure safe, clean operations while meeting customer needs and store standards.

Qualifications

• Age – 16 or older
• Disability accommodation as required by law

Responsibilities

• Providing excellent Customer Service by greeting customers and assisting with products and services
• Delegate and follow-up on Customer Availability Process tasks (Section Work, Capping bins, Stocking picks)
• Delegate and follow-up on price changes and feature sets
• Delegate and follow-up on modular completion in assigned area
• Provide coverage in required areas on the salesfloor and support with recovery and zoning
• Contribute to a safe, clean and hazard-free environment per policy and logs
• Ensure associate breaks are taken in line with coverage
• Train, coach and give feedback to associates

Skills

Customer service

Team leadership

Tools

POS system

Job description

Position Summary...

To provide customer service by coordinating the activities of associates to complete assigned handheld terminal activities. Ensuring a zoned and stocked salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by maintaining and recovering merchandise all in a safe and clean environment. This Department Manager will function as a lead of a team to strategically plan and execute duties based on workload and customer traffic patterns.

What You'll Do...

• Job Responsibility #1 Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Job Responsibility #2 Delegate, assist and follow-up on the completion of Customer Availability Process tasks - Section Work, Capping bins, Stocking picks.
• Job Responsibility #3 Delegate, assist and follow-up on the completion of price changes and feature sets.
• Job Responsibility #4 Delegate, assist and follow-up on modular completion in assigned area.
• Job Responsibility #5 Delegate and support with coverage in required areas on the salesfloor as needed, support with recovery and zoning activities.
• Job Responsibility #6 Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Job Responsibility #7 Ensuring associate breaks are taken in accordance with coverage.
• Job Responsibility #8 Training, coaching and offering feedback to associates.

The minimum rate of pay for this position starts from $17.75.

Le taux horaire minimum pour ce poste débute à 17.75.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

13703 40TH ST N W, EDMONTON, AB T5Y 3B5, Canada

Important Note:

To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.