(CAN) Digital Fulfillment Team Lead

Walmart; Peace River; On-site; CAD 22,000 - 32,000; Full time

Job summary

Walmart in Peace River, AB is seeking a team-oriented associate to help lead Digital department processes, assist on the sales floor, and ensure a high level of customer service while completing tasks efficiently. Starting hourly wage is CAD 19.75, reflecting the responsibilities and commitment to safety and customer care.

You will coordinate daily picking and dispensing tasks, lead team huddles, support scheduling, safety, and training opportunities, and collaborate with the Store Management

Responsibilities

• Provide excellent customer service by greeting customers politely, assisting with products and promotions, locating merchandise, and resolving issues.
• Coordinate task completion as per priorities from Digital Fulfillment Coach and Store Management; delegate and follow up on daily picking and dispensing tasks.

Job description

Position Summary

Assists in the leadership of the Digital department processes, responds to problems and inquiries and develops associates through teaching and training . Ensures a high level of customer service while ensuring task completion. Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What you'll do

• 1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• 2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Digital Fulfillment Coach and the Store Management Team. Delegate, assist and follow up on completion of daily picking and dispensing tasks.
• 3. Assesses the overall presentation of Departments and instock, noting deficiencies for corrective action.
• 4. Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• 5. Review completed schedules with People Lead.
• 6. Assign Associates to support with coverage and availability tasks in all areas of the store.
• 7. Tours assigned areas with the Coach and team associates, validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• 8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• 9. Complete GTA/Workday tasks and supports Management.
• 10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $19.75.

Le taux horaire minimum pour ce poste débute à 19.75.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

9701-78 ST, PEACE RIVER, AB T8S 0A3, Canada