(CAN) Digital Fulfillment Team Lead

Walmart Canada; Kingston; On-site; CAD 24,000 - 34,000; Part time

Job summary

Walmart Canada in Kingston, ON is seeking an entry-level team member to support the Digital department and store operations. You will assist with customer service, help promote products, and help with daily tasks to ensure smooth workload flow and task completion.

Responsibilities include welcoming customers, coordinating tasks, maintaining clean and organized departments, leading briefings, and supporting training and onboarding of new associates.

Qualifications

• Age – 16 or older

Responsibilities

• Provide excellent customer service by greeting customers and promoting products/services.
• Coordinate daily tasks and delegate work per priorities from the Digital Fulfillment Coach and Store Management Team.
• Assess overall department presentation and stock; identify deficiencies for corrective action.
• Lead daily team huddle and provide updates, set goals, and track productivity.
• Review completed schedules with People Lead; assign associates for coverage.
• Support training opportunities and develop associates through teaching and feedback.
• Maintain a safe, clean, hazard-free environment per company policy and logs.
• Complete GTA/Workday tasks and support management.
• Assist with recruiting and hiring new associates.

Skills

Customer service

Team coordination

Training

Job description

Position Summary...

Assists in the leadership of the Digital department processes, responds to problems and inquiries and develops associates through teaching and training . Ensures a high level of customer service while ensuring task completion. Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Digital Fulfillment Coach and the Store Management Team. Delegate, assist and follow up on completion of daily picking and dispensing tasks.
• Assesses the overall presentation of Departments and instock, noting deficiencies for corrective action.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support with coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates, validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $20.85.

Le taux horaire minimum pour ce poste débute à 20.85.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

1130 MIDLAND AVE, KINGSTON, ON K7P 2X9, Canada

Important Note:

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