(CAN) Digital Fulfillment Team Lead

Walmart Canada; St. Albert; On-site; CAD 22,000 - 31,000; Full time

Job summary

Walmart Canada is seeking a retail associate to support the Digital department and store operations in St. Albert. You will assist shoppers, promote products, and help with day-to-day tasks while providing leadership and training to associates.

The role focuses on delivering exceptional customer service, coordinating tasks, and maintaining a safe, welcoming store environment. Minimum wage starts at CAD 19.25 per hour, with opportunities to grow within the team.

Qualifications

• Customer service experience preferred.
• Strong communication and interpersonal skills.
• Ability to train and develop associates.
• Able to lead team activities and meetings.
• Experience with scheduling and task delegation.

Responsibilities

• Provide excellent customer service by greeting customers, assisting with purchases, locating merchandise and resolving issues.
• Coordinate task completion and delegate daily picking and dispensing tasks per priorities from leadership.
• Assess department presentation and stock levels to identify deficiencies.
• Lead daily team huddles, communicate goals, and track productivity.
• Review schedules with People Lead and adjust as needed.
• Assign associates to cover shifts and tasks across store areas.
• Provide training opportunities and develop associates through coaching.
• Maintain a safe, clean, hazard-free environment per policy and safety logs.
• Complete GTA/Workday tasks and support management.
• Assist with recruiting and onboarding new associates.

Skills

Customer service

Team leadership

Training/teaching

Communication

Scheduling

Problem solving

GTA/Workday

Tools

GTA/Workday

Job description

Position Summary...

Assists in the leadership of the Digital department processes, responds to problems and inquiries and develops associates through teaching and training . Ensures a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You’ll Do...

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Digital Fulfillment Coach and the Store Management Team. Delegate, assist and follow up on completion of daily picking and dispensing tasks.
• Assesses the overall presentation of Departments and instock, noting deficiencies for corrective action.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support with coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates, validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $19.25.

Le taux horaire minimum pour ce poste débute à 19.25.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

700 ST ALBERT TRL, ST ALBERT, AB T8N 7A5, Canada

Important Note:

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