(CAN) Digital Fulfillment Team Lead

Walmart Canada; Airdrie; On-site; CAD 22,000 - 31,000; Full time

Benefits offered by this job

Employee discount

Job summary

Walmart Canada in Airdrie, AB invites applicants for a front-line leadership role within the Digital department. You will guide associates, promote customer service excellence, and coordinate daily store tasks from scheduling to training while ensuring safe, clean operations.

The position requires assisting in department activities, leading briefings, and supporting recruitment and performance conversations. The minimum wage starts at 19.25 CAD per hour, with opportunities for growth.

Qualifications

• Age – 16 or older.

Responsibilities

• Provide excellent customer service by greeting customers, assisting with products, locating items and guiding purchase decisions.
• Coordinate task completion and delegate daily picking and dispensing tasks under supervision.
• Monitor department presentation and in-stock levels, noting deficiencies for action.
• Lead team huddles, communicate updates, set goals, and track productivity.
• Review and adjust schedules with the People Lead.
• Assign associates to cover shifts and maintain availability across store areas.
• Identify training opportunities and coach associates through teaching and feedback.
• Maintain a safe, clean work environment following company policies and safety logs.
• Complete GTA/Workday tasks and support management activities.
• Support recruiting and growth conversations with the Coach/People Lead.

Skills

Customer service

Team leadership

Visual merchandising

Team communication

Scheduling

Staffing

Training

Safety compliance

Administrative tasks

People management

Recruiting

Job description

Position Summary

Assists in the leadership of the Digital department processes, responds to problems and inquiries and develops associates through teaching and training . Ensures a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Digital Fulfillment Coach and the Store Management Team. Delegate, assist and follow up on completion of daily picking and dispensing tasks.
• Assesses the overall presentation of Departments and instock, noting deficiencies for corrective action.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support with coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates, validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $19.25.

Le taux horaire minimum pour ce poste débute à 19.25.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

2881 MAIN ST SE, AIRDRIE, AB T4B 3G5, Canada

Important Note

To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.