(CAN) Digital Fulfillment Team Lead

Walmart Canada; Salaberry-de-Valleyfield; On-site; CAD 25,000 - 35,000; Full time

Job summary

Walmart Canada in Salaberry-de-Valleyfield is seeking an associate to support the Digital department, deliver outstanding customer service, and assist with training and daily operations. You will help with stocking, scheduling, and ensuring a safe store environment while collaborating with the management team.

The role involves greeting customers, promoting products, and guiding associates through coaching and supervision.

Qualifications

• Age 16 or older.

Responsibilities

• Provide excellent Customer Service by greeting customers, assisting with products and resolving issues.
• Lead task coordination and daily picking/dispensing activities as directed by leadership.
• Monitor department presentation, stock, and safety, addressing deficiencies as needed.
• Communicate effectively with associates, lead daily huddles, and track productivity.
• Assist in scheduling, coverage, and training opportunities for associates.
• Support recruiting and onboarding of new associates.

Skills

Customer service

Team coordination

Training & coaching

Job description

Position Summary

Assists in the leadership of the Digital department processes, responds to problems and inquiries and develops associates through teaching and training . Ensures a high level of customer service while ensuring task completion. Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You'll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Digital Fulfillment Coach and the Store Management Team. Delegate, assist and follow up on completion of daily picking and dispensing tasks.
• Assesses the overall presentation of Departments and instock, noting deficiencies for corrective action.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support with coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates, validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $21.85. Le taux horaire minimum pour ce poste débute à 21.85.

Minimum Qualifications

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

• Age – 16 or older

Preferred Qualifications

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

2050 BOUL MONSEIGNEUR LANGLOIS, SALABERRY-DE-VALLEYFIELD, QC J6S 5R1, Canada

Important Note

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