Digital Fulfillment Team Lead

Walmart Canada; Peace River; On-site; CAD 22,000 - 32,000; Part time

Job summary

Walmart Canada in Peace River, AB is seeking an associate to provide outstanding customer service, promote products, and support store operations. You will help customers, organize daily tasks, and participate in training opportunities to develop associates.

The role focuses on collaboration with store management, ensuring accurate merchandising, and maintaining a safe shopping environment. Minimum age is 16.

Qualifications

• Must be at least 16 years old.
• Provide excellent customer service and assist customers with products and services.
• Ability to train and develop associates and support store operations.

Responsibilities

• Greet customers and assist with locating items and making purchase decisions.
• Delegate and coordinate daily tasks and schedules.
• Ensure department presentation and inventory are up to standard.
• Lead team huddles, communicate goals, and monitor productivity.
• Assist with coverage and training opportunities in-store.
• Support safety and cleanliness in the workplace.

Skills

Customer service

Product promotion

Team coordination

Training & coaching

Communication

Job description

Position Summary

Assists in the leadership of the Digital department processes, responds to problems and inquiries and develops associates through teaching and training . Ensures a high level of customer service while ensuring task completion.

Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.

What You’ll Do

• Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Assists in providing direction and the co-ordination of task completion as per communicated priorities from the Digital Fulfillment Coach and the Store Management Team. Delegate, assist and follow up on completion of daily picking and dispensing tasks.
• Assesses the overall presentation of Departments and instock, noting deficiencies for corrective action.
• Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity.
• Review completed schedules with People Lead.
• Assign Associates to support with coverage and availability tasks in all areas of the store.
• Tours assigned areas with the Coach and team associates, validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed.
• Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
• Complete GTA/Workday tasks and supports Management.
• Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.

The minimum rate of pay for this position starts from $19.75.

Le taux horaire minimum pour ce poste débute à 19.75.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

9701-78 ST, PEACE RIVER, AB T8S 0A3, Canada

Important Note

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