(CAN) Customer Service Desk Associate

Walmart; Baie-Comeau; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Disability accommodation

Job summary

Walmart Canada in Baie-Comeau is seeking a Customer Service Desk Associate to deliver friendly, professional service and uphold company values at the front end. You will assist customers with refunds, exchanges and directions while maintaining security and adhering to store policies.

The role involves processing refunds, assisting with defective slips, and ensuring items are scanned correctly before restocking the sales floor. Minimum pay starts at 18.25 CAD per hour.

Qualifications

• Age – 16 or older

Responsibilities

• Follow Refund Automation procedures according to Company guidelines.
• Complete all defective slips.
• Assist customers with information, refunds, exchanges and directions.
• Maintain sales tax exempt records.
• Ensure damaged merchandise is sent to Claims for processing.
• Verify returned merchandise against refund slips prior to restocking.
• Ensure all items are scanned correctly before being returned to the sales floor.

Job description

Position Summary…

Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end operations. If you are looking for an exciting job in customer service or retail, working as a Cosmetics Associate may be a great fit for you!

What you’ll do…

1. Properly follows Refund Automation procedures according to Company guidelines.
2. Properly completes all defective slips.
3. Assists customers with information, refunds, exchanges and directions.
4. Maintains sales tax exempt records.
5. Ensuring all damaged merchandise is sent to Claims for processing.
6. Ensures returned merchandise is verified against refund slips prior to being returned to the sales floor.
7. Ensures all items are scanned correctly before being returned to the sales floor.

The minimum rate of pay for this position starts from $18.25.

Le taux horaire minimum pour ce poste débute à 18.25.

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

630 Boul Lafleche, Baie-Comeau, QC G5C 2Y3, Canada

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