(CAN) Customer Service Desk Associate

Walmart Canada; Rouyn-Noranda; On-site; CAD 21,309 - 30,350; Full time

Job summary

Walmart Canada in Rouyn-Noranda is seeking a Customer Service Desk Associate to provide friendly and professional service while upholding company policies and front-end security. This role may also involve duties related to cosmetics and general retail support, with emphasis on customer interactions and process accuracy.

The position emphasizes accurate refunds, exchanges, and directing customers, while adhering to corporate guidelines.

Qualifications

• Age – 16 or older.

Responsibilities

• Assist customers with information, refunds, exchanges and directions.
• Follow refund procedures according to company guidelines.
• Ensure items are scanned correctly before returning to the sales floor.
• Maintain sales tax exempt records.
• Send damaged merchandise to Claims for processing.

Skills

Customer service

Communication skills

Problem solving

Job description

• Maintains sales tax exempt records.

Position Summary

Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end operations. If you are looking for an exciting job in customer service or retail, working as a Cosmetics Associate may be a great fit for you!

What You'll Do

• Properly follows Refund Automation procedures according to Company guidelines.
• Properly completes all defective slips.
• Assists customers with information, refunds, exchanges and directions.
• Maintains sales tax exempt records.
• Ensuring all damaged merchandise is sent to Claims for processing.
• Ensures returned merchandise is verified against refund slips prior to being returned to the sales floor.
• Ensures all items are scanned correctly before being returned to the sales floor.

The minimum rate of pay for this position starts from $18.75.

Le taux horaire minimum pour ce poste débute à 18.75.

Minimum Qualifications

Age – 16 or older

Preferred Qualifications

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location

275 Blvd Rideau, Rouyn-Noranda, QC J9X 5Y6, Canada

Important Note

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