(CAN) Customer Service Desk Associate

Walmart; Medicine Hat; On-site; CAD 18,000 - 26,000; Full time

Job summary

Walmart Canada in Medicine Hat is seeking a Customer Service Desk Associate to provide friendly, professional service at the front end and support customers with refunds, exchanges and directions.

You will follow store policies, scan items accurately, and help maintain accurate sales tax exempt records; the role starts at CAD 16.15 per hour.

Qualifications

• Customer-focused service mindset.
• Ability to assist with refunds and exchanges.
• Attention to detail for processing sales and payments.

Responsibilities

• Follow Refund Automation procedures and company guidelines.
• Complete defective slips as required.
• Assist customers with refunds, exchanges, and directions.
• Maintain accurate sales tax-exempt records.
• Ensure damaged merchandise is sent to Claims for processing.
• Verify returned merchandise against refund slips before restocking.
• Scan items accurately before returning them to the sales floor.

Job description

Position Summary…

Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end operations. If you are looking for an exciting job in customer service or retail, working as a Cosmetics Associate may be a great fit for you!

What you’ll do…

1. Properly follows Refund Automation procedures according to Company guidelines.
2. Properly completes all defective slips.
3. Assists customers with information, refunds, exchanges and directions.
4. Maintains sales tax exempt records.
5. Ensuring all damaged merchandise is sent to Claims for processing.
6. Ensures returned merchandise is verified against refund slips prior to being returned to the sales floor.
7. Ensures all items are scanned correctly before being returned to the sales floor.

The minimum rate of pay for this position starts from $16.15.

Le taux horaire minimum pour ce poste débute à 16.15.

Minimum Qualifications…

Age – 16 or older

Preferred Qualifications…

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

, MEDICINE HAT, AB T1B 0G4, Canada

Are you currently a Walmart associate?

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