(CAN) Customer Service Desk Associate

Walmart; Temiskaming Shores; On-site; CAD 20,000 - 29,000; Full time

Job summary

Walmart Canada is hiring a Customer Service Desk Associate in Temiskaming Shores to deliver friendly, professional service at the front end. You will support refunds, exchanges and directions while upholding company policies and security in front-end operations.

The role emphasizes accurate cash handling, adherence to refund procedures, and ensuring items are scanned correctly before returning them to the sales floor. Sales tax records must be maintained as required.

Qualifications

• Age 16 or older.

Responsibilities

• Follow Refund Automation procedures according to Company guidelines.
• Complete all defective slips.
• Assist customers with information, refunds, exchanges and directions.
• Maintain sales tax exempt records.
• Ensure damaged merchandise is sent to Claims for processing.
• Verify returned merchandise against refund slips prior to restocking.
• Ensure all items are scanned correctly before restocking.

Skills

Customer service

Refund processing

Cash handling

Attention to detail

Retail experience

Job description

Position Summary…

Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end operations. If you are looking for an exciting job in customer service or retail, working as a Cosmetics Associate may be a great fit for you!

What you’ll do…

1. Properly follows Refund Automation procedures according to Company guidelines.
2. Properly completes all defective slips.
3. Assists customers with information, refunds, exchanges and directions.
4. Maintains sales tax exempt records.
5. Ensuring all damaged merchandise is sent to Claims for processing.
6. Ensures returned merchandise is verified against refund slips prior to being returned to the sales floor.
7. Ensures all items are scanned correctly before being returned to the sales floor.

The minimum rate of pay for this position starts from $17.75.

Le taux horaire minimum pour ce poste débute à 17.75.

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

133 Hwy # 11, Temiskaming Shores, ON P0J 1P0, Canada

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