(CAN) Customer Service Desk Associate

Walmart; Markham; On-site; CAD 20,000 - 29,000; Full time

Job summary

Walmart Canada in Markham, ON is seeking a Customer Service Desk Associate to provide friendly, professional service at the front end. You will represent company values and help customers with refunds, exchanges, and directions while adhering to store policies.

This role offers hands-on experience in retail operations, with emphasis on accuracy in scanning, records, and processing return transactions. The position starts at $17.75 per hour and supports an inclusive, accessible workplace.

Qualifications

• Age – 16 or older.

Responsibilities

• Follow refund automation procedures per guidelines.
• Complete all defective slips.
• Assist customers with information, refunds, exchanges and directions.
• Maintain sales tax exempt records.
• Send damaged merchandise to Claims for processing.
• Verify refunds against slips prior to returning items to the sales floor.
• Ensure all items are scanned correctly before being returned to the sales floor.

Job description

Position Summary…

Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional customer service, represents company values to the public, ensures proper adherence to company policies and maintains security in front end operations. If you are looking for an exciting job in customer service or retail, working as a Cosmetics Associate may be a great fit for you!

What you’ll do…

1. Properly follows Refund Automation procedures according to Company guidelines.
2. Properly completes all defective slips.
3. Assists customers with information, refunds, exchanges and directions.
4. Maintains sales tax exempt records.
5. Ensuring all damaged merchandise is sent to Claims for processing.
6. Ensures returned merchandise is verified against refund slips prior to being returned to the sales floor.
7. Ensures all items are scanned correctly before being returned to the sales floor.

The minimum rate of pay for this position starts from $17.75.

Le taux horaire minimum pour ce poste débute à 17.75.

Minimum Qualifications…

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older

Preferred Qualifications…

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

, UNIT # Y006A MARKHAM, ON L3R 4M9, Canada

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