Campaign Specialist (Digital Ads Sales)

Canada; Toronto; Ibrido; CAD 50.000 - 62.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid 4 weeks training

2 weeks leave

Medical and Dental benefits

Rewards & Recognition programs

Career growth opportunities

Descrizione del lavoro

TP seeks a Campaign Specialist (B2B Sales Customer Expert II) in a hybrid Toronto setting to help launch client online advertising campaigns. You will partner with an assigned portfolio to onboard new clients, develop campaigns, and drive customer success through upsell opportunities.

The role emphasizes consultative selling, relationship building, and achieving individual KPIs within a collaborative onboarding team. Training and career growth are emphasized in a supportive environment.

Competenze

• 1 year minimum experience in consultative selling, managing a portfolio of customers.
• Focus on customer goals, results and client satisfaction targets.
• Strong verbal and written communication to pitch proposals.
• Knowledge of digital marketing tools and Google Ads synergy across products.

Mansioni

• Pitch and onboard assigned customers to develop first online campaigns.
• Onboard, develop and optimize advertiser campaigns as a trusted consultant.
• Interpret business plans to drive customer goal achievement.
• Hit productivity, upsell and customer impact targets.
• Handle a moderate volume of daily inbound/outbound calls.
• Manage daily activities independently based on customer needs.

Conoscenze

Consultative selling

Customer relationship management

Strong communication

Sales targets

Formazione

Bachelor's degree or equivalent

Strumenti

Google Ads

CRM software

Microsoft Office

Descrizione del lavoro

Job Description

Advertised as Campaign Specialist but the official role's name is B2B Sales Customer Expert II.

About Us

TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.We also provide services in 300 languages and dialects.Ranked 11th in the world's Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work®; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

Our Work Culture

• At TP, we remain true to our core values of integrity, respect, professionalism, innovation and commitment.
• Autonomous - We encourage and trust your decision-making skills.
• Progressive work environment- If you have skills to prove we have all ladders for you to grow
• Flexible - We believe in results
• Innovative - All ideas matter
• Inclusive - Everyone is Included and everyone wins

Annual Base Salary starting at $40,000 with earning potential of 5-30% based KPIs achievement, maximizing bonus and in-year increments.

Benefits & Perks

• Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business.
• Robust career path with a full development plan and the opportunity to grow in the organization.
• Paid 4 weeks training, 2 weeks leave.
• Continuous learning through progressive training that is specific to your tenure and skills.
• Competitive salary with incentive programs
• Positive and supportive environment
• Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs.

Schedule

Fixed schedule Monday to Friday, 9 hrs shift from 9 AM to 6 PM.

Location

Candidates are advised to be within travel distance from our primary location Yonge & Eglinton. Hybrid setup, 4 weeks of product training will be on-site.

About the job

In this role, you will partner with an assigned portfolio of new clients to help them develop their first online advertising campaigns with the opportunity of having a significant impact on their business. It is a target driven environment, where you will work towards individual targets and be part of a larger onboarding team.

Key Responsibilities

• Pitch and impact assigned customers in accordance with training provided, standards and policies with a focus on deep level insights, customer success, upsell strategy, and strong relationship management.
• Serve as a trusted consultant with customers to onboard, develop and optimize advertiser's campaigns.
• Interpret and develop business plans focused on driving customer goal achievement.
• Hit productivity, upsell, and customer impact targets.
• Handle a moderate volume of potential clients on a daily basis through outbound and inbound calls, aligning support with opportunities
• Manage daily activities independently and proactively based on customer needs and incentives.

Qualifications

• Bachelor's degree, College degree or equivalent Degree.
• 1 year minimum experience in consultative Selling: managing a portfolio of customers, identifying customers/partners needs, focus on customer goals, results and clients satisfaction.
• Strong desire to meet or exceed productivity, readiness, sustainability, and task points, compliance and customer satisfaction targets.
• Strong verbal and written communication skills to pitch on the phone and compose compelling proposals.
• Proven track record of target over achievement, strong sales attitude and desire to meet and overachieve multiple KPIs and Sales Quotas.
• Knowledge of Google Ads or any Digital Marketing tool, understanding the synergy between different products, how to translate comprehensive marketing strategies into campaigns, and drive successful results.

Skills

• Understanding of sales cycles including prospecting, communicating, negotiating and the ability t