Calgary Rental Coordinator - Four-Day Week & Growth

Hoskin Scientific Limited; Calgary; On-site; CAD 42,000 - 62,000; Full time

Job summary

Hoskin Scientific Limited in Calgary seeks a Rental Coordinator to manage rental activity for the region and be the reliable resource for external and internal customers. Based in our Calgary office, you will provide top-notch service, maintain a vibrant rental fleet, and drive new opportunities while ensuring accurate invoicing and timely delivery.

The role requires knowledge of rental units, CRM usage, and strong communication.

Qualifications

• Post-secondary education in a related science is considered an asset.
• Proven experience in rental environments with success in matching customer requirements to a broad array of products.
• Experience working with CRM systems and related tools to capture customer information and rental activity.

Responsibilities

• Live and demonstrate the company's purpose and values, delivering an excellent customer experience with integrity, respect, and continuous improvement.
• Work safely and in alignment with health and safety regulations.
• Be knowledgeable about all rental units and their application; training will be provided.
• Seek new rental opportunities, develop leads from the company website, and respond to inquiries.
• Qualify opportunities and source the best rental item for the customer's application.
• Quote rates, deliveries, terms, and schedule timely follow-up.
• Secure and fulfill orders: create and collect rental agreements, prepare units for shipping, and maintain/calibrate as needed.
• Attend to A/R and A/P activities related to Service & Rental business.
• Support other offices during peak periods and vacation coverage.
• Participate in annual warehouse inventory and unit fleet counts.
• Provide support to Service department as directed by management.
• Support the warehouse during peak periods and manpower shortages.
• Perform additional duties to support team and goals.

Skills

Customer service

Organization

Communication

Time management

Negotiation

Education

Post-secondary education asset

Tools

CRM systems

Job description

Hoskin Scientific Limited in Calgary seeks a Rental Coordinator to manage rental activity for the region and be the reliable resource for external and internal customers. Based in our Calgary office, you will provide top-notch service, maintain a vibrant rental fleet, and drive new opportunities while ensuring accurate invoicing and timely delivery.

The role requires knowledge of rental units, CRM usage, and strong communication.