Business Systems Analyst

DRA Global; Toronto; Hybrid; CAD 75,000 - 90,000; Full time

Benefits offered by this job

Hybrid work policy

Health benefits with HSA and RRSP"

Job summary

DRA Global Limited is seeking a Business Systems Analyst - ERP to analyze, design, and implement ERP systems across the organization. You will work with project managers, developers, testers, and end-users to ensure systems meet business requirements and adhere to best practices while assisting with training and documentation.

The role involves coordinating system enhancements, performing testing, creating training materials, and ensuring ongoing support.

Qualifications

• Tertiary education in computer science, information systems, or a related field.
• Formal Qualification Required.
• Experience with ERP and Workflow Functionality.
• Two years working in the IT division of a medium-sized enterprise.
• Experience with SQL Server 2012 or Higher.
• Experience with SharePoint 2013 / 2016 / O365.
• Knowledge of Microsoft Office 2013 / 2016 Applications.
• Knowledge of SharePoint 2013/2016 / O365.

Responsibilities

• Assist with business analysis and gathering of requirements for ERP systems.
• Assist with the creation of functional specifications and test cases for the systems.
• Coordinate with the project managers, developers, testers, and end-users throughout the system.
• Perform system testing and user acceptance testing to ensure quality and functionality.
• Create and maintain training scripts and knowledge articles
• Create and maintain technical system documentation, adhering to IT standards and methodologies.
• Assist with training and second level support of ERP systems.
• Identify and resolve issues and risks related to the systems.
• Attend system software provider webinars and / expert sessions, staying up to date with product features and upgrades.
• Continuedly look for opportunities to enhance, with a focus on improving the end user experience and fulfilling business needs.
• Manage initiatives, enhancements, new implementations, upgrades and change request using company recommended methodologies.
• Address escalations and engage with business stakeholders and system super users, globally.
• Actively participate in routine system maintenance activities.

Skills

ERP Knowledge

Workflow Functionality

Business Analysis

IT Experience

Education

Tertiary education in computer science or related field

Tools

SQL Server 2012+

SharePoint 2013/2016/O365

Microsoft Office 2013/2016

Job description

DRA Global Limited is an international multi-disciplinary engineering, project delivery and operations management group, predominantly focused on the mining, minerals and metals industry.

The Group has an extensive track record spanning over four decades across a wide range of commodities. Our teams have deep expertise in the mining, minerals and metals processing

industries, as well as related non-process infrastructure such as, water, and energy solutions.

DRA covers all major mining centers with offices across Africa and the Middle East, North and South America, and the Asia-Pacific.

Business Systems Analyst - ERP is responsible for analyzing, designing, and implementing ERP systems for the business and in addition manages initiatives, enhancements, upgrades and change requests. He/She works closely with the Project Managers, Developers, Testers, and End-Users to ensure that the systems meet the business requirements and adhere to best practices and assists with training, support, and documentation for the systems.

The Business Systems Analyst – ERP also engages with stakeholders and software providers.

Responsibilities:

• Assist with business analysis and gathering of requirements for ERP systems.
• Assist with the creation of functional specifications and test cases for the systems.
• Coordinate with the project managers, developers, testers, and end-users throughout the system
• Perform system testing and user acceptance testing to ensure quality and functionality.
• Create and maintain training scripts and knowledge articles
• Create and maintain technical system documentation, adhering to IT standards and methodologies.
• Assist with training and second level support of ERP systems.
• Identify and resolve issues and risks related to the systems.
• Attend system software provider webinars and / expert sessions, staying up to date with product features
• and upgraded items.
• Continuedly look for opportunities to enhance, with a focus on improving the end user experience and
• fulfilling business needs.
• Manage initiatives, enhancements, new implementations, upgrades and change request using company recommended methodologies.
• Address escalations and engage with business stakeholders and system super users, globally.
• Actively participate in routine system maintenance activities.

Qualifications:

• Tertiary education in computer science, information systems, or a related field.
• Formal Qualification Required.
• Experience with ERP and Workflow Functionality.
• Two years working in the IT division of a medium-sized enterprise.
• Experience working with SQL Server 2012 or Higher.
• Experience working with SharePoint 2013 / 2016 / O365.
• Knowledge of Microsoft Office 2013 / 2016 Applications.
• Knowledge of SharePoint 2013/2016 / O365.

Employment type:

Permanent

Our competitive compensation package has been designed to reward our employees’ skills, competencies and performance that align with our culture. The compensation range for this role is $75,000 to $90,000 annually, depending on the candidate's experience and qualifications.

• DRA offers a hybrid work policy, excellent health and dental benefits including an HSA, RRSP matching, employee recognition programs, and plenty of opportunities to build genuine relationships.

We may use Artificial Intelligence (AI) tools to help screen/assess/select candidates as part of our recruitment process.

We value diversity and the benefits it brings to achieving our objectives, enhancing our reputation, and attracting, engaging, and retaining talented people. We welcome applications from all backgrounds regardless of gender, age, disability, and ethnicity. Our commitment to equal opportunities and a diverse workplace is embodied in our values of People, Safety, Trust, Integrity, Excellence, and Courage.