ERP Systems Analyst — Hybrid, Growth & Impact

DRA Global; Toronto; Hybrid; CAD 75,000 - 90,000; Full time

Benefits offered by this job

Hybrid work policy

Health benefits with HSA and RRSP"

Job summary

DRA Global Limited is seeking a Business Systems Analyst - ERP to analyze, design, and implement ERP systems across the organization. You will work with project managers, developers, testers, and end-users to ensure systems meet business requirements and adhere to best practices while assisting with training and documentation.

The role involves coordinating system enhancements, performing testing, creating training materials, and ensuring ongoing support.

Qualifications

• Tertiary education in computer science, information systems, or a related field.
• Formal Qualification Required.
• Experience with ERP and Workflow Functionality.
• Two years working in the IT division of a medium-sized enterprise.
• Experience with SQL Server 2012 or Higher.
• Experience with SharePoint 2013 / 2016 / O365.
• Knowledge of Microsoft Office 2013 / 2016 Applications.
• Knowledge of SharePoint 2013/2016 / O365.

Responsibilities

• Assist with business analysis and gathering of requirements for ERP systems.
• Assist with the creation of functional specifications and test cases for the systems.
• Coordinate with the project managers, developers, testers, and end-users throughout the system.
• Perform system testing and user acceptance testing to ensure quality and functionality.
• Create and maintain training scripts and knowledge articles
• Create and maintain technical system documentation, adhering to IT standards and methodologies.
• Assist with training and second level support of ERP systems.
• Identify and resolve issues and risks related to the systems.
• Attend system software provider webinars and / expert sessions, staying up to date with product features and upgrades.
• Continuedly look for opportunities to enhance, with a focus on improving the end user experience and fulfilling business needs.
• Manage initiatives, enhancements, new implementations, upgrades and change request using company recommended methodologies.
• Address escalations and engage with business stakeholders and system super users, globally.
• Actively participate in routine system maintenance activities.

Skills

ERP Knowledge

Workflow Functionality

Business Analysis

IT Experience

Education

Tertiary education in computer science or related field

Tools

SQL Server 2012+

SharePoint 2013/2016/O365

Microsoft Office 2013/2016

Job description

DRA Global Limited is seeking a Business Systems Analyst - ERP to analyze, design, and implement ERP systems across the organization. You will work with project managers, developers, testers, and end-users to ensure systems meet business requirements and adhere to best practices while assisting with training and documentation.

The role involves coordinating system enhancements, performing testing, creating training materials, and ensuring ongoing support.